AI Forward Deployed Engineer - Member of Technical Staff
5 Days Old
The Mission We're building an AI-powered insurance brokerage that's transforming the $900 billion commercial insurance market by automating processes that currently run on pre-internet systems. Fresh off our $8M seed round, we're looking for an exceptional AI Forward Deployed Engineer who can rapidly solve business problems and deliver immediate value across growth, sales, operations, and customer service.
You'll be our frontline problem solver, working directly with business teams to create 10x operational leverage through AI. You'll build outer loop AI agents that process hundreds of leads, enable dynamic human-AI collaboration, automate complex operational workflows, and allow one person to effectively manage thousands of customers. You'll create Uber-like routing systems, increase campaign velocity, and transform how teams operate. When the platform doesn't have what you need, you'll build it—then work with platform teams to incorporate these capabilities into our reusable infrastructure.
We're committed to "Staying REAL" with our AI systems - building agents that are Reliable, Experience-focused, Accurate, and have Low latency. You will work directly with business stakeholders, the CEO, CTO, platform teams, and functional leads to execute on our AI vision with a bias toward action. We live by core principles: "There is no try, there is just do," "Actions lead to information, always default to action," and "Strong opinions lead to information." We need engineers who solve problems first and perfect later.
Outcomes You'll Drive Build outer loop AI agents that create massive leverage across business functions: Growth : Increase outbound campaign velocity, process hundreds of leads from ads, create Uber-like dynamic placement system for routing between humans and AI agents
Sales : Automate qualification, routing, and follow-up processes to maximize conversion
Operations : Transform transaction operations, revenue operations, and customer service with AI-powered workflows
Customer Service : Enable one person to effectively manage thousands of customers through intelligent automation
Rapidly prototype and deploy solutions that directly impact business metrics
Own the analytics and data-driven decision making for your assigned business areas
Create frontend experiences and dashboards that make AI capabilities accessible to non-technical users
Develop voice AI systems for information collection, follow-ups, and cold outbound campaigns
Build dynamic routing systems that intelligently distribute work between AI agents and humans
Implement solutions that increase team throughput and operational efficiency by 10x or more
Quickly identify gaps in platform capabilities and either build solutions or collaborate with platform teams
Port successful prototypes into the platform for reusable, scalable infrastructure
Design and implement A/B testing frameworks for optimizing AI agent performance
Create data-driven insights and reporting that drive strategic decisions
You're Our Person If You're a generalist who can quickly learn new technologies and domains
You have strong frontend development skills with Next.js/React
You can build systems that create 10x+ operational leverage for teams
You understand how to build dynamic routing systems for human-AI collaboration
You have experience with voice AI and conversational interfaces
You can rapidly prototype solutions using AI coding assistants like Cursor or WindSurf
You prioritize business impact and then work backwards to technical implementation
You're comfortable owning analytics and driving data-driven decisions for business functions
You can work directly with non-technical stakeholders to understand their needs
You have a knack for identifying which prototypes should be ported to platform
You balance quick delivery with considerations for reliability and scalability
You're comfortable building full-stack solutions from UI to backend
You embrace "there is no try, there is just do" as your engineering mantra
You understand that actions lead to information, and default to shipping code
You thrive in ambiguous situations and can create clarity through action
Hard Requirements Strong full-stack development skills with TypeScript/Node.js and Python
Expertise in frontend development with Next.js/React
Proven ability to rapidly prototype and iterate on solutions
Experience building systems that create 10x+ operational leverage
Experience with dynamic routing systems and resource allocation algorithms
Experience with voice AI integration and conversational interfaces
Experience building high-volume lead processing and campaign automation systems
Ability to work directly with business stakeholders and translate requirements into technical solutions
Experience with analytics and data-driven decision making
Experience with AI/ML integration and prompt engineering
Strong understanding of how to incorporate reliability and scalability into rapid prototypes
Experience with A/B testing and experimentation frameworks
Track record of delivering measurable business impact through technical solutions
Advanced usage of Cursor or WindSurf coding IDE for rapid development
Previous experience in a customer-facing or forward deployed engineering role preferred
Must be based in San Francisco and work in-office 5.5 days per week (relocation assistance provided)
Our Tech Stack Frontend & User Experience: Next.js/React for customer portals and internal dashboards
TypeScript for type-safe development
Tailwind CSS for rapid UI development
User-centered design principles for intuitive interfaces
AI Integration & Tools: Claude (Anthropic), GPT-4 (OpenAI) for agent intelligence
Pydantic-AI for structured agent responses
RAG systems for domain-specific knowledge
Voice AI systems (LiveKit, Twilio, OpenPhone) for campaigns and customer interactions
Dynamic routing systems for human-AI collaboration
Campaign automation and lead processing systems
Model Context Protocol (MCP) for optimized interactions
A/B testing and experimentation frameworks
Platform & Infrastructure (that you'll leverage): Temporal.io for workflow orchestration
Event sourcing architecture
Vector databases for context retrieval
Redis streams and PostgreSQL
Analytics infrastructure
Development Tools: Cursor/WindSurf for AI-assisted coding
Logfire for observability
A/B testing frameworks
Rapid prototyping tools
What You'll Build in Your First 90 Days First Month: Quickly create functionality that delivers immediate business impact: Growth : Build systems to process hundreds of leads from ads, implement dynamic routing between AI and humans
Sales : Create AI-powered qualification and follow-up systems
Operations : Automate manual processes in transaction or revenue operations
Customer Service : Develop AI agents that handle common inquiries at scale
Build intuitive interfaces that make AI capabilities accessible to your assigned teams
Implement voice AI for information collection or outbound campaigns
Create quick wins that demonstrate 10x leverage potential
Shadow business teams to deeply understand their workflows and pain points
Second Month: Take on larger strategic initiatives that transform team operations: Build Uber-like dynamic placement systems for optimal resource allocation
Create campaign velocity engines that accelerate outbound efforts
Develop AI systems enabling one person to manage thousands of customers
Implement intelligent routing for complex operational workflows
Own the analytics and data-driven decision making for your functional areas
Build comprehensive solutions that address systemic business challenges
Collaborate with forward deployed engineers, platform teams, CTO, CEO, and functional leads
Begin porting successful prototypes to the platform
Third Month: Scale successful solutions to handle enterprise-level usage: Optimize dynamic routing algorithms for maximum efficiency
Build autonomous campaign systems that self-improve
Create operational dashboards showing 10x+ leverage metrics
Implement advanced voice AI features for complete automation
Work with platform teams to fully integrate innovations into core infrastructure
Establish playbooks for replicating success across other business functions
Create systems that continue delivering value with minimal maintenance
Demonstrate measurable business impact through your solutions
Our AI Philosophy Business Impact First : Focus on functionality that drives revenue, reduces costs, or creates leverage
10x Leverage : Every solution should enable teams to do 10x more with the same resources
Dynamic Human-AI Collaboration : Build systems that intelligently route between AI and human operators
Port to Platform : Successful prototypes become reusable platform capabilities
Data-Driven Ownership : Own the analytics and insights for your business areas
Rapid Iteration : Ship fast, measure impact, improve continuously
User Experience Focus : Make AI capabilities accessible and intuitive for all users
Cross-Functional Collaboration : Work directly with all stakeholders to understand real needs
Action Orientation : Always default to action - build, test, and iterate
Join Us To Transform the $900B Insurance Market This is an early-stage role at a fast-moving startup, and you'll often experience the crawl-walk-run approach to building. You'll quickly prototype applications and then push them into productionized systems that can scale. We're looking for people who can be creative in providing impact first, then take learnings from that impact and push them back into the system.
Think of yourself as similar to a Palantir Forward Deployed Engineer—embedded with the business, understanding their problems deeply, and building solutions that deliver immediate value and create leverage for teams. You'll work directly with business teams, other forward deployed engineers, platform teams, the CTO, CEO, and functional leads to execute on our vision with a bias toward action.
We require you to be in San Francisco and work from our office 5.5 days per week. We'll cover relocation costs and believe the best teams collaborate intensively in person.
Skills TypeScript, Node.js, Python, Next.js, React, Full-Stack Development, Frontend Development, Rapid Prototyping, AI Integration, Voice AI, Dynamic Routing Systems, Campaign Automation, Lead Processing, Analytics, Data-Driven Decision Making, Customer Experience, A/B Testing, Business Analysis, Stakeholder Management, UI/UX Design, Cursor/WindSurf, Agile Development, Solution Architecture, Growth Engineering, Sales Operations, Revenue Operations, Customer Service Automation
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- Location:
- San Francisco, CA, United States
- Category:
- IT & Technology