Join to apply for the Application Support Engineer (2pm-10pm CST Shift) role at The Depository Trust & Clearing Corporation (DTCC) Join to apply for the Application Support Engineer (2pm-10pm CST Shift) role at The Depository Trust & Clearing Corporation (DTCC) Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay And Benefits

Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Wiling to work in 2nd shift from 2 pm - 10 pm CT.

The Impact You Will Have In This Role

Being a member of The Development family you will be responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents.

Your Primary Responsibilities

Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor improvements as needed Review and update knowledge articles and runbooks with application development teams to confirm information is up to date Collaborate with internal teams to provide answers to application issues and advance to as needed Validate and submit responses to requests for information from ongoing audits Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed Identify and implement automation opportunities to reduce manual effort associated with application monitoring Partner with development teams to provide feedback into the design and development stages of applications Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc) Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; advances appropriately NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications

Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience

Talents Needed For Success

Key Technologies requirement: Java/J2EE, Oracle/SQL, IBM MQ, SNOW/ITIL Process, Splunk/Autosys Key Platform experience: Linux/Unix, AWS, Technologies that would be advantageous to have Containers (Kubernetes/Docker), IIB, Network understanding Domain knowledge: Finance and Securities, is preferable Fosters a culture where honesty and transparency are expected. Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCCs subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCCs Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, youll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. Its the chance to make a difference at a company thats truly one of a kind.

Learn more about Clearance and Settlement by clicking here .

About The Team

To maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at The Depository Trust & Clearing Corporation (DTCC) by 2x Get notified about new Application Support Engineer jobs in Dallas, TX . Application Support and Service Delivery Engineer Application Support and Service Delivery Engineer Production support engineer (Amdocs Billing System) Production support engineer (Amdocs Billing System) Production support engineer (Amdocs Billing System) Production support engineer (Amdocs Billing System) Production Support Engineer UNIX, Scripting and AutoSys Production support engineer (Amdocs Billing System) Production support engineer (Amdocs Billing System) Production support engineer (Amdocs Billing System) Systems Operations Engineer 3 (Production Support) Dallas, TX $7,900.00-$8,900.00 3 weeks ago Technology Support III - Applications Support Dallas-Fort Worth Metroplex $60,000.00-$80,000.00 6 days ago Sr. Technical Support Engineer, US Government, VM Specialist Sr. Technical Support Engineer, Prisma Access Senior Technical Support Engineer, US Government, XSIAM Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr