At Graftek Imaging, we're redefining how machines see the world. We are proud to deliver transformational solutions to our customers to reduce waste, improve quality and enable manufacturing to adapt to new needs through intelligent vision systems. Our projects span a wide spectrum of industries – including automotive, food and beverage, aerospace, oil and gas, medical devices, and consumer goods – each presenting new challenges that we tackle with innovation and expertise. From our patented color vision technology that helps keep food production safe to the precision tolerances of an aircraft component, we help ensure quality, safety, and performance through powerful imaging technology.If the following job requirements and experience match your skills, please ensure you apply promptly.At Graftek, every day and every problem is unique. We thrive on solving real-world challenges through hands-on engineering, creative problem-solving, and close collaboration with our clients and partners. Our team is driven by curiosity, precision, and a passion for technology that makes a meaningful difference.We are seeking a dynamic and detail-oriented individual to join our team as an entry-level Applications Engineer. If you're excited about creating cutting-edge vision systems in dynamic settings, Graftek Imaging presents a unique and rewarding chance to grow your career.*Responsibilities:** Participate in the selection process for computer vision components for Graftek customers. Use sample parts to determine optimal solution and create technical proposals.* Execute comprehensive pre-release functional testing for all Graftek systems prior to release, ensuring the highest quality standards.* Resolve issues for Graftek customers by troubleshooting and executing corrective steps.* Deliver on-site or online technical training to end-users, ensuring they are proficient in utilizing Graftek solutions.* Provide prompt responses to incoming issues, collecting relevant information to diagnose and troubleshoot reported problems effectively.* Ensure customer support requests are meticulously documented, tracked, and resolved promptly to maintain high satisfaction levels; escalate urgent issues as needed.* Create clear and concise user-facing documentation for all Graftek systems, empowering customers to maximize the benefits of our products.*Required Qualifications:** Bachelor's degree in Electrical Engineering or similar.* Experience with automation hardware, such as configuring stepper motors, relays, programmable controllers, etc.* Familiarity with embedded systems and real-time operating systems.* Excellent English verbal and written communication skills.* Strong troubleshooting and diagnostic skills.* Self-starter with adaptability to work independently in a fast-paced environment.* Meticulous attention to detail and commitment to accuracy.*Preferred Qualifications:** Experience with computer vision or image processing.* Programming experience in Python, C#, or C++.* Experience in Windows and Linux troubleshooting.* Strong customer service skills and a commitment to customer satisfaction.Job Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceEducation:* Bachelor's (Required)Ability to Commute:* Austin, TX 78757 (Preferred)Ability to Relocate:* Austin, TX 78757: Relocate before starting work (Preferred)Work Location: In person