Associate Solutions Engineer

2 Days Old

About the Role

Decagon is looking for an Associate Solutions Engineer to join our growing team and play a key role in supporting the delivery of AI-powered solutions for enterprise customers. In this early-career role, you'll work closely with senior Solutions Engineers, Account Executives, and Product teams to help articulate Decagon's value, support technical evaluations, and contribute to customer success during pre-sales engagements.

This is a unique opportunity to gain hands-on experience at the intersection of AI, enterprise technology, and go-to-market strategyideal for a technically curious and business-savvy individual looking to grow into a strategic solutions role.

You May Be a Good Fit If You:

  • Have 12 years of experience in a customer-facing role such as solutions consulting, technical support, product specialist, or pre-sales engineering.

  • Are eager to collaborate with Account Executives to understand customer pain points and assist in identifying tailored solutions that drive value.

  • Are comfortable learning and using technical tools to build basic product demonstrations, leveraging Decagon's platform to align with customer use cases.

  • Have strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.

  • Thrive in a fast-paced, collaborative environment, and are excited to learn from experienced team members while contributing to real customer projects.

  • Have a basic understanding of enterprise go-to-market (GTM) processes, CRM systems, or revenue operations workflows.

Even Better If You:

  • Experience in high-growth startup environment

Apply
Location:
San Francisco

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