Building Engineer, Data Center Operations
New Yesterday
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Building Engineer, Data Center Operations
This is a night shift position and requires availability during the 3rd shift
RESPONSIBILITIES
- Handle tape backup media and prepare for offsite storage if applicable.
- Perform ad hoc requests as directed by on-site management.
- Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.
- Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.
- Perform hardware installations - rack / stack.
- Perform cable installations (routing, terminating) and testing.
- Perform hardware cabling troubleshooting
- Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.
- Support Power Maintenance Events (PME) - active involvement in the planning through an assigned role.
- Track and maintain adequate sparing levels.
- Perform physical audits and ensure the Service Manager database is updated and accurate.
- Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities.
TECHNICAL SKILLS
- Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge.
- Able to lift 50 lbs.
- Working knowledge of Microsoft Windows and Office suite, especially Word and Excel.
- Thorough understanding of cabling best practices (EIA/TIA-568 standards).
- Thorough understanding of IT hardware skills (HP, Cisco, etc.).
- Working knowledge of network cabling diagnostics and testing practices.
- Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, vLANs.
- General understanding of the concepts of electrical theory with respect to hardware installations e.g. single phase, 3 phase, amperage, receptacle types.
EXPERIENCE
- 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.
- Strong technical, analytical, and problem-solving skills.
- Ability to complete tasks and deliverables within expected timelines
- Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.
- Able to work independently as a part of a larger team in a global organization.
- Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support.
EDUCATION
- High School diploma or equivalent.
- 2-year technical degree or equivalent work experience.
WORK ENVIRONMENT
- Ability and willingness to work shifts (day, evening, overnight, and weekend) and provide on-call support on a rotational basis.
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- Location:
- Hazelwood, MO, United States
- Category:
- Real Estate