Concierge with Excellent Customer Service Skills

New Yesterday

CSI seeks a Concierge for our client’s Apartment Community. Concierge staff members are often the first step to creating a sense of community due to the high level of customer service they provide to current and prospective residents, guests and vendors. Responsibilities may include: Welcome residents, guests, staff and vendors Receive and track packages delivered to staff and community residents Address resident inquiries or concerns Coordinate appointments with future residents Create an open and welcoming environment for visitors Act as building and community expert or liaison Build relationships with current and future residents Assist with events and initiatives Answer phones Communicate with management and maintenance for issues or concerns
Ideal candidates should possess a dynamic personality with an ability to interact and connect with all different personalities. Extraordinary communication skills coupled with a confident approach is critical to this role. Professional appearance (and willingness to follow staff dress code) Reliable means of transportation Proven ability to be on time every day Self-motivated and highly RELIABLE Strong verbal communication skills Excellent telephone manner Ability to solve problems and work with minimal supervision Office skills: customer service, typing, clerical, computer Friendly, outgoing and display a positive, upbeat attitude A Big Plus: Bi-lingual / language skills
Location:
Los Angeles