Customer Support Engineer

New Yesterday

Description
/Preferred Qualifications Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment. Proactive communication that facilitates seamless collaboration and address customer requirements effectively. Provides assistance to Technical Support Engineers in resolving problems. Domestic and international travel is required on a regular basis. Must be able to troubleshoot and repair complicated electronics and electro-optical systems using standard methods. Must be proficient in use of DVMs, O'scopes and advanced electronic test equipment.
Minimum Qualifications Employer will accept a Bachelor’s degree in Engineering, Technology, or equivalent experience in the position offered or in a technical-related occupation. Technical military occupational specialties and training may be considered. Base Pay Range: $28.23 - $47.55 Per HourPrimary Location: USA-ID-Boise-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Location:
Boise