As a Field Service Engineer, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell Distributed Control Systems (EXPERION PKS, TPS/TDC300).

Key Responsibilities

• Periodic communication with customers regarding technical and administrative DCS issues.
• Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues/inquiries.
• Configure, maintain, and troubleshoot Honeywell hardware, networks, and software including Experion PKS, LCN, and TPS.
• Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customers industrial process.
• Migrate Legacy Honeywell control systems to Honeywells new technology offering.
• Understand customer key processes and economic drivers and translate those into business opportunities, providing
• Be the face of Honeywell to end-users, and competitors.
• Learn end-to-end product/solution development and delivery/execution of Honeywell products and solutions.
• Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience.
• Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication.
• Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.

• High School Diploma or GED
• 2+ years of experience in a manufacturing facility
• Experience with DCS and Process Control(s)

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Advanced Degree
• Good presentation skills