Desktop Support and Field Engineer

New Yesterday

2 days ago Be among the first 25 applicants Direct message the job poster from All IT Solutions Senior Account Manager at All IT Solutions Role Description This is a contract, on-site role for a Desktop Support and Field Engineer located in New York, NY at The Desktop Support and Field Engineer will be responsible for providing technical support, troubleshooting desktop computers and computer hardware, printer support, and ensuring smooth network services. SCOPE OF SERVICES The Desktop Support and Field Engineer will provide hands-on technical support for desktops, laptops, mobile devices, and peripheral equipment across both office and field environments. This hybrid role combines traditional desktop support with field engineering, requiring strong troubleshooting skills, the ability to work independently, and a customer-service mindset. The ideal candidate is adaptable, solution-oriented, and thrives in dynamic environments. Support HERC Field Operations: Provide IT Desktop support services to HERRC Sites Field Ops Support o Asset and Inventory Management o Hardware Support and Maintenance (imaging and updates) All customer requests and incident response VMS Management Equipment maintenance Asset Inventory and warehouse support Pickup and delivery of hardware Qualifications Candidates who do not have the mandatory skills will not be considered 8 years of work experience providing IT and Desktop Support Experience providing IT and Desktop Support Proficiency with MS Windows OS, Office 365, and standard business applications. Experience with Active Directory, endpoint management, and ticketing systems. Ability to lift and transport equipment (up to 50 lbs) and work in varied field environments. Valid drivers license and willingness to travel to remote or emergency sites as needed. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at All IT Solutions by 2x Sign in to set job alerts for Desktop Support Engineer roles. Desktop Support Engineer - (Fulltime) NYC Desktop Support Engineer - (Fulltime) NYC IT Support Engineer (Fulltime) - Onsite from NYC New York, NY $85,000.00-$92,000.00 3 days ago Desktop Support Specialist I - Digital and Technology Partners - Brooklyn location - Onsite Mon - Fri 9am - 5pm Desktop Support Specialist I - Digital and Technology Partners - Morningside location - Onsite Monday - Friday 9am - 5pm New York City Metropolitan Area $85,000.00-$100,000.00 2 weeks ago New York City Metropolitan Area 5 days ago New York, NY $70,000.00-$80,000.00 1 week ago New York, NY $90,000.00-$120,500.00 2 months ago New York, NY $57,790.00-$74,426.00 22 minutes ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Location:
New York, NY, United States
Job Type:
FullTime
Category:
Computer And Mathematical Occupations