Job_Summary: Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support. They are seeking their first Solutions Engineer in North America to take ownership of customer integrations and drive business growth by collaborating with various teams. Responsibilities: • Server as the primary technical point of contact for enterprise customers onboarding and beyond. • Translate business requirements into technical solutions, working closely with Customer Success and Account Managers. • Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems. • Lead technical discovery sessions to gather integration requirements. • Troubleshoot and resolve integration issues, collaborating with both clients and our internal engineering teams. • Provide clear technical documentation and guidance for internal and external stakeholders. • Help define and scale our North American Solutions function—setting the bar for future hires. Qualifications: -Required: • 2+ years in a technical, client-facing role with SaaS experience. • Self-starter mindset–comfortable operating with autonomy in a fast-paced environment. • Comfortable managing multiple projects and shifting priorities in a dynamic environment. • Strong interpersonal skills and ability to build trust with both clients and internal teams. • Ability to communicate technical concepts clearly to both technical and non-technical audiences. • Solid understanding of HTTPS-based integrations, including REST and GraphQL APIs, and experience connecting with third-party systems. • Familiarity with at least one programming language (e.g., TypeScript, JavaScript, Python, Go). TypeScript is our core stack–experience is a plus, but willingness to learn is just as good. • Experience working with enterprise platforms like Salesforce, HubSpot, and CMSs. Company: Mavenoid develops an AI-driven product support and troubleshooting platform for hardware companies.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. #J-18808-Ljbffr Remote working/work at home options are available for this role.