Field Engineer

New Yesterday

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times. CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.
Summary: The Field Engineer will serve as engineering support for our service and sales teams in the Midwest, assisting on complex/highly technical or problem jobs. This role will require frequent travel to job sites throughout the Midwest territory but will be based at our Sales office in Detroit, MI. Approximately 70% of the role involves fieldwork, with the remaining time spent in the office.
Primary Job Responsibilities: Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
On site for startups on all high profile jobs for National Accounts or large/complex projects
Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
Perform 3rd party training for outside contractors on CaptiveAire products
Provide reports to Application Engineering, R&D and manufacturing on customer feedback/challenges, quality, product improvements/issues Required Skills: 0-10 yrs experience
2 or 4-year technical degree, in an electrical, electronics or mechanically oriented curriculum
Hands on, technical internship/co-op experience is preferred
Must enjoy hands on product exposure
HVAC and/or electrical experience strongly preferred
Multi-tasking, problem solving and strong communication skills a must Benefits: Paid holidays
Paid time off (PTO) based upon tenure
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Flexible spending account (FSA) Salary:
Competitive base salary with monthly bonus based on productivity and profits.
Apply
Location:
Detroit

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