Field Service Engineer (Electron Microscopy)
New Yesterday
:
Ensure customer needs are met as the primary regional field service engineer.
Conduct on-site installation, repair, testing, and maintenance of (, , )
Troubleshoot and repair equipment, providing support to customers and other field service personnel.
Develop positive working relationships with customers and company personnel.
Submit detailed field service reports.
Provide training and mentorship to customers and new field service engineers.
Offer feedback to product quality and sales teams and update system documentation.
Act as a subject matter expert and resource for training.
Education: Minimum is a bachelor’s degree or higher in mechatronics, electronics/engineering, or equivalent experience.
Experience: Minimum of 2+ years of experience in a related field.
Knowledge, Skills, Abilities:
Analytical troubleshooting and problem-solving abilities.
Interest in technology and IT trends.
Knowledge of electron microscopes is an advantage.
Driver’s License required.
Travel up to 75%
Physical Requirements: Excellent hand-eye coordination and manual dexterity.
Salary and Benefits: Competitive salary and comprehensive benefits package
Compensation and Benefits
The hourly pay range estimated for this position Engineer II, Field Service based inTennessee is $–$ This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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