Join to apply for the Founding Solutions Engineer role at Vapi
Join to apply for the Founding Solutions Engineer role at Vapi
Voice AI is having its iPhone moment. As Apple and Google prepare to transform how billions interact with technology through conversational AI, we're building the crucial infrastructure that lets developers bridge the gap between raw LLMs and production-ready voice applications. Our platform helps companies deploy, scale, and maintain voice experiences their customers actually want to use.Fresh off our Series A led by a premier Silicon Valley VC, we're a tight-knit team of 6 building something extraordinary in San Francisco. We're looking for a Founding Solutions Engineer to join us in-person and help shape not just our technical solutions, but our company culture.
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Mission
As Founding Solutions Engineer, you'll be the bridge between our cutting-edge voice AI platform and the ambitious enterprises trying to revolutionize their customer experience. You'll thrive in the challenge of understanding complex business problems, prototyping creative solutions, and turning skeptics into champions. This role is perfect for someone who gets energy from context-switching between technical problem-solving and relationship building.
Outcomes
Technical Solutions & Custom Implementations
Within 14 days, independently architect and present a solution for a complex enterprise use case By day 30, build and deploy your first custom integration combining our API with a client's systems
Create reusable solution templates that accelerate future implementations Turn client requirements into technical specifications our engineering team can execute on
Client Success & Relationship Building
Lead technical discovery calls and provide innovative solutions to enterprise problems Build proof-of-concepts that showcase the platform's capabilities in client-specific contexts
Develop trusted advisor relationships with technical decision-makers at key accounts Drive adoption through hands-on support and proactive solution recommendations
Product & Platform Enhancement
Gather and synthesize client feedback to influence our product roadmap Create technical content including implementation guides and sample applications
Build internal tools to streamline the solutions delivery process Present monthly insights to the product team based on client implementation patterns
Competencies
Technical Versatility: You can jump between different programming languages and frameworks as needed to get the job done
Creative Problem-Solving: You see "impossible" client requests as exciting puzzles to solve
High-Energy Multitasking: You thrive in fast-paced environments where priorities shift quickly
Client Empathy: You genuinely enjoy understanding client challenges and crafting solutions
Bias for Action: You'd rather ship something imperfect today than perfect something forever
Teaching & Translation: You can explain complex technical concepts to non-technical audiences
Qualifications
2+ years of experience in a customer-facing technical role (solutions engineer, implementation engineer, technical consultant)
Strong coding abilities in Python, JavaScript/TypeScript, or similar languages
Experience with REST APIs, webhooks, and modern cloud architecture
Track record of leading technical implementations with enterprise clients
Excellent verbal and written communication skills
Bonus: Experience with voice technologies, LLMs, or conversational AI
Bonus: Experience with enterprise integration patterns and authentication systems
Why You Might Be Excited
You'll be employee #7, helping shape our technical and company direction
You'll work directly with founders and technical leaders at innovative companies
You'll have the freedom to create and implement your own solutions
You'll be at the forefront of the voice AI revolution
Competitive salary, equity, and benefits
Why You Might Not Be Excited
We're small, scrappy, and moving fast - things break and priorities shift
You'll need to context switch frequently between different clients and problems
We're building something new - there's no playbook to follow
We work in-person in San Francisco to maintain high bandwidth collaboration
If you're energized by the idea of solving new technical challenges every day, building relationships with innovative clients, and having outsized impact at an early-stage startup, we'd love to hear from you.Seniority level Seniority levelEntry level
Employment type Employment typeFull-time
Job function Job functionEngineering and Information Technology
IndustriesSoftware Development
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