Job Details

Description

The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power systems, structured wiring, cooling, and other physical aspects.

RESPONSIBILITIES : Work with the engineering department on the implementation of new technologies or services.

Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.

Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.

Monitor IPTV services and linear channels for Audio/Video quality.

Analyze real-time and historic data from monitoring systems to proactively address issues.

Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.

Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.

Perform installation, wiring, labeling and configuration of equipment.

Continuously develop skills to advance professionally.

Performs other related duties as required or assigned. MINIMUM QUALIFICATIONS: Associate’s degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent

Minimum of 3 years related telecommunication industry or RF/satellite experience required

Strong Head-End knowledge and computer related skills

Understanding of IPTV, IP multicast, video codecs, and standards

Excellent Audio/Visual observation skills to identify impairments and quality issues

Must have active and clean, non-restrictive, state issued driver’s license in State where hired

Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred

Knowledge of LAN/WAN principles.

Working knowledge of the principles in Ethernet, fiber and coax wiring

Knowledge of DC and AC power systems and HVAC and AC systems BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

Comprehensive Healthcare/Dental/Vision Plans

401K Retirement Plan with Company Match

Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)

Paid Volunteer Time

Paid Parental Leave

Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service

Employee Referral Bonuses

Exclusive Entertainment Discounts/Perks The expected base pay range for this position is $30.00/hour to $32.00/hour annually. Actual compensation will be determined based on experience, skills, and other job-related factors.

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-MC1 Qualifications

Skills

Behaviors

: Motivations

: Education

Experience

Licenses & Certifications

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.