Description: As part of the Business Systems team, the ideal candidate will be responsible for managing business needs analysis and related systems development efforts. The experience needed will include system requirements gathering, conceptual application design, and project management.

This role also incorporates IT infrastructure to ensure IT systems are functioning efficiently and that there are no breaches in the security system. Assist users in system operation and corrects malfunctions or breakdowns promptly.

MANDATORY RESPONSIBILITIES Adherence to all Company policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality Working positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity Promote and display the G&H values: Customer focus, Passion, Unity, Precision RESPONSIBILITIES Analyzing business needs, defining systems solutions as required, and support the development and maintenance of technical and functional specifications. Responsible for support and maintenance of the SYSPRO system incorporating all modules Work with the business teams to conduct business process analyses and needs assessments. Assist in defining test plans from the system design documents. Follow-through on testing, support for staff training and subsequent system roll-out. Manage assigned projects through to successful implementation Proactively identify opportunities to apply technologies to business process concerns. Establish effective working relationships with our business partners. Maintains system, installs new units, and makes modifications to the network system as required. Troubleshoots and assists users with any difficulties they may encounter. Performs diagnostic tests to ensure integrity of system and upgrades firewall and virus protection on a regular basis. Is responsible for installation and maintenance of peripheral devices, including printers, routers and switches Maintains e-mail system and adds users as required. Works with the network administrator to review and analyze hardware and software needs and recommends changes and upgrades. Educates users on system usages and policies. PERFORMANCE MEASURES Using Jira ticketing system as an effective SLA agreement Requirements: REQUIREMENTS

BA or BS (or equivalent) in Computer Science, management, math or related area Experience with global ERP systems Qualified by experience matching expectations of the role Previous experience of software engineering and implementation experience Project management experience Able to develop strong cross functional relationships Proven ability to deploy software in an enterprise Strong analytical ability SKILLS AND ABILITIES Resource planning experience Ability to think strategically and out of the box Code management knowledge Strong pro-active communicator with the ability to influence others Ability to produce high quality work under pressure and within tight timescales An ability to work within tight deadlines and manage time effectively Strong team player with flexible attitude to work priorities Experience of working in network maintenance and user technical support. Strong workstation and network troubleshooting skills. Support all server and desktop based operating systems and applications Good understanding of existing network programs and capabilities. (Active Directory, MS Exchange) Excellent written and communication skills including delivering presentations/training. Ability to manage varied workload, with strong personal organisation skills Enthusiasm to develop skill set and welcoming of diverse challenges Strong team player with flexible attitude to work priorities Good computer skills (MS Office applications)