DIVE IN TO A NEW CAREER WITH LESLIE'S : Leslie’s Pool Supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Note: This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.

This position is not open to agency submissions.

Job Overview:

The IT Network Engineer is responsible for the architecture/design, implementation, maintenance, and optimization of our on-premises and cloud network infrastructure across our retail locations, warehouses, and corporate office. The IT Network Engineer will ensure the seamless and secure operation of our network, supporting our business operations, point-of-sale systems, and customer experience. This position requires a proactive approach to network management, strong problem-solving abilities, and a commitment to maintaining high availability and performance.

Responsibilities: Design, configure, and deploy network hardware and software, including routers, switches, firewalls, wireless access points, and VPN solutions, in accordance with company standards and industry best practices

Proactively monitor network performance of corporate, warehouse, and store networks, identify and resolve issues, and perform regular maintenance to ensure optimal uptime and efficiency

Utilize network monitoring tools to detect anomalies and potential security threats

Provide expert-level support for network-related incidents, diagnosing and resolving complex connectivity and performance issues in a timely manner

Assist in the development and testing of network disaster recovery and business continuity plans

Create and maintain network documentation, including diagrams and configurations of the corporate, warehouse, and store networks

Identify opportunities for process improvement and implement changes to enhance efficiency

Foster strong relationships with other IT teams and business departments to ensure seamless integration of services and proactive support

Collaborate with other teams to troubleshoot system-wide issues

Maintain a positive and professional demeanor when interacting with both internal and external users

Manage workload and ensure timely resolution of support tickets

Stay abreast of new networking technologies Qualifications: Networking Fundamentals : Deep understanding of TCP/IP, OSI Models

Advanced working knowledge of Cisco Routing and Switching platforms. Cisco CCNA certification required, CCNP certification preferred

Minimum of 5 years’ experience working with medium/large size LAN and WAN environments.

Minimum 5 years’ experience with configuring, installing, and troubleshooting enterprise-grade network devices (switches, routers, firewalls, Wireless AP’s)

Experience and proficiency with network monitoring and management tools (SolarWinds, Wireshark, Dynatrace)

Ability to diagnose and resolve complex network issues quickly and efficiently

Ability to create and maintain detailed network diagrams, configurations, and procedural documentation Network Security Strong understanding of network security principles and best practices

Experience implementing and managing security features like firewalls, IDS/IPS, VPNs, NAC (Network Access Control), and access control lists (ACLs)

Knowledge of common cyber threats and mitigation strategies Cloud Networking Minimum 5 years’ experience with Cloud networking and architecture in major cloud platforms (Azure, GCP, OCI, AWS)

Understanding of hybrid cloud networking architectures Leslie's provides a robust benefits package, including: Comprehensive medical, pharmacy, dental, & vision plan options

Health savings account (with enrollment in the high deductible health plan option)

Health & dependent care flexible spending accounts

Company-paid basic life insurance

Voluntary supplemental life insurance

Company-paid short-term disability and long-term disability insurance

Pre-tax and Roth 401(k) with company match

Paid sick and bereavement leave

10 paid holidays, including a floating personal day

Employee assistance and wellness programs

Free onsite health clinic

Hybrid work schedule

Product discounts at Leslie’s Retail stores Leslie’s recognizes a critical component to our continued success is our people . Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.