At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.As an IT Operations Engineer at Vanta, you’ll help ensure employees have the tools and support they need to do their best work—whether remote or in-office. The Enterprise Engineering team is responsible for delivering a secure, reliable tech experience to every Vantan. From onboarding to daily support, we make sure the tools, devices, and systems our teams rely on are available and working seamlessly.We’re looking for an IT Operations Engineer to join us in San Francisco. In this hybrid role (in-office one day per week), you’ll handle a wide range of responsibilities—from laptop provisioning and SaaS administration to office AV troubleshooting and support. You’ll be part of a small, highly collaborative team that values initiative, clear communication, and excellent customer service.Visit our Vanta Engineering Blog to learn more about what our team is working on!What you’ll do as an IT Operations Engineer at Vanta:Provide timely, high-quality IT support to Vanta’ns in-office and remotely across time zonesHandle onboarding and offboarding logistics, including account provisioning and hardware managementOwn the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship officeAdminister SaaS tools such as Google Workspace and OktaHelp manage macOS devices via Jamf and assist with security/compliance configurationsDocument workflows and improve IT processes for scaleParticipate in an on-call rotation for urgent support issuesCreate and maintain clear, user-friendly documentation for internal processes, tools, and workflowsHow to be successful in this role:Communicate clearly and confidently, translating technical issues into approachable languageProvide timely, thoughtful support with a strong focus on the end-user experienceBring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectivelyUnderstand identity and access management best practices, ideally with experience using OktaComfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teamsThrive in fast-paced, high-growth environments with shifting prioritiesTake initiative and operate effectively with minimal oversightAbility to work in our San Francisco office in a hybrid setting (1-2 days a week)What you can expect as a Vantan:Industry-competitive compensation100% covered medical, dental, and vision benefits with dependents coverage16 weeks fully-paid parental Leave for all new parentsHealth & wellness and remote workplace stipendsFamily planning benefits through Carrot Fertility401(k) matchingFlexible work hours and locationOpen PTO policy11 paid holidays in the USOffices in SF, NYC, London, Dublin, and SydneyTo provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.#LI-remoteAt Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.About VantaWe started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. #J-18808-Ljbffr