Salary: $94,556.80 - $112,296.08 Annually Location : Boise City Hall, ID Job Type: Full Time Regular Job Number: 23 -07224 Department: Information Technology Division: Data Center & Network Opening Date: 08/04/2025 Closing Date: 8/18/2025 12:00 PM Mountain

Summary Statement The City of Boise is seeking a Senior Systems Engineer to lead the design, implementation, and optimization of our enterprise cloud and data center infrastructure. In this strategic role, you'll architect and manage Microsoft Azure, Office 365, VMware, and on-premises systems that support essential city operations.

You will guide a talented technical team, ensure system security and reliability, and collaborate with departments across the city to deliver innovative, scalable solutions. Your expertise in virtualization, cloud architecture, and enterprise platforms will play a vital role in shaping the future of Boise's IT environment.

We offer a competitive salary and a market-leading benefits package, including zero-premium health insurance for employees, paid parental leave, PERSI retirement, tuition reimbursement, paid volunteer time, and generous paid time off. This position offers the opportunity to make a lasting impact while enjoying exceptional work-life balance and benefits.

Essential Functions

Coordinates day-to-day work, delegates tasks, and sets deadlines for the assigned team; provides guidance, direction and support for training and reviews work; ensures effective collaboration with other teams; and listens to team members' input, provides feedback and resolves any issues or conflicts.

Designs, implements and maintains secure and scalable cloud and on-premises infrastructure to support organizational needs. Collaborates with cross-functional teams to ensure system reliability, performance and security, while also automating processes and managing system monitoring and incident response. Oversees and ensures management of virtualized environments, support for cloud migrations, maintenance of infrastructure-as-code, and provision of technical expertise for troubleshooting and optimization.

Creates design specifications; orders, installs, configures and maintains VMware server virtualization software systems citywide. Installs and configures VMware ESX/vSphere Enterprise virtualization software. Designs, installs and configures physical or virtual servers into the existing infrastructure. Inspects all hardware equipment and storage devices to ensure they are properly maintained with up-to-date firmware and security patches.

Partners with city departments in the planning, analysis and implementation of new virtual server and/or cloud projects and to identify service needs, resource requirements and problem areas. Maintains, oversees and troubleshoots virtual infrastructure to resolve hardware and software failures, network outages and security breaches and increase overall performance. Serves as a project and technical lead on matters related to network design, implementation and interconnection with other computing environments.

Performs planning, needs analysis, purchases, installation and configuration of various parts of data-center hardware. Designs strategic plans for implementing new or enhanced services for new sites and upgrades to existing locations. Designs, configures and oversees data backup systems. Performs rotation cycles of backup jobs and performs offsite rotation for disaster recovery. Oversees the backup system for virtual environments and data restoration from the city's backup systems. Verifies daily backups for most of the city's data-center locations and provides training to other Information Technology (IT) personnel on using the backup management application.

Designs the processes for and performs the installation, configuration, oversight and maintenance of the city's network servers and underlying directory services. Installs and configures Microsoft Windows server software and maintains and oversees the Microsoft Active Directory, Entra, and Azure environments. Designs and oversees the city's Office 365 tenant, including Entra, Exchange, Sharepoint, Teams and OneDrive Oversees the restoration and recovery of e-mail when required. Designs, administers, and supports Windows file services, DNS, DHCP, and authentication.

Researches and stays abreast of new technologies and trends through industry publications, online technical and training seminars and local and out-of-state conferences and training sessions. Strategically analyzes new technologies to find better solutions for the city's IT operations. Meets with vendors to discuss future plans and products. Creates and updates technical documentation on existing systems in the city for the benefit of the IT Department. Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Requirements

Required Knowledge, Experience, And Training Bachelor's degree in information technology, computer science or a related field and seven years of progressively responsible experience providing IT network support, of which at least five years were spent managing a large data center environment, or an equivalent combination of experience and education.

Knowledge of: cloud infrastructure principles, including compute, storage, networking and security, with hands-on experience deploying and managing services in platforms like AWS, Azure or GCP; HCI, and VMware ESX/ESXi virtualization software; enterprise backup software; Windows server operating system software; Heating, Ventilation and Air Conditioning (HVAC) systems for data centers.

Ability to: design, manage and maintain a secure and reliable data backup system; order, track, receive, install and configure infrastructure hardware; lead a team through citywide projects to implement various systems in support of the city's strategic IT plan; manage complex projects; communicate effectively in the English language at a level necessary for efficient job performance; perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training Five years of experience in managing data center and/or cloud operations.

Experience with designing, deploying, and managing scalable cloud infrastructure in AWS, Azure, or GCP environments.

VMware VCP certification.

Microsoft certifications in either on-premises servers, or cloud infrastructure and administration.

Licensing And Other Requirements

Valid state-issued driver's license.

Special Requirements Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Transportation Security Administration background check (SIDA)

Boise Police Department Criminal Justice Information System Background Check (BPD CJIS) Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts While performing the duties of this job the employee is frequently lifting/carrying up to 50 pounds and occasionally lifting/carrying up to 100 pounds. Also, the employee is rarely pushing/pulling up to 20 pounds. The noise level is rarely moderate. Work includes sensory ability to talk, hear and smell. Work in this position also includes close vision and distance vision. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.

Working Environment Employees are exposed to mechanical and electrical hazards. Employees will also drive a vehicle as part of this position. This position works: weekends, holidays, and/or graveyard shift schedules and scheduled on call. Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare: ZERO premium medical coverage option for you and your family Low-cost dental and vision options. Post-employment health savings account. Retirement and Investment Plans: PERSI retirement benefits 401(k) or 457b pre-tax investment options with employer match. 457b Roth after-tax investment options with no match WellBeing Program: Up to $500 cash per year for participants. Alternative transportation incentives. Paid Leave - City employees receive generous paid leave: 10 hours of vacation per month, and this increases the longer you stay with the City 12 paid holidays every year 8 hours of sick leave per month 10 weeks Parental Leave Life & Long Term Disability: Basic Life insurance at no cost to you Long Term Disability insurance at no cost to you Other optional benefits: Pre-tax Flexible Spending Accounts Supplemental Life Insurance Supplemental Disability Insurance Tuition reimbursement Free local bus pass Corporate discount programs AFLAC Employee Assistance Program for short-term counseling on work, family, finances, and personal issues. Please visit our website for further details 01

Do you possess a valid state-issued driver's license? Yes, I have a valid Idaho driver's license. Yes, I have a valid out-of-state driver's license. No, I do not currently have a valid driver's license.

02

Are you at least 19 years of age or older? Yes No

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This position requires passing a Criminal Justice Information System (CJIS) background check. Have you ever been charged with a felony as an adult, within your lifetime? Yes, I have been charged with a felony within my lifetime. No, I have never been charged with a felony.

04

Do you have a bachelor's degree in information technology, computer science, or a related field or an associate's degree in a related field with equivalent experience, and at least seven years of progressively responsible IT network support experience, including at least five years managing a large data center environment? Yes No

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Do you have hands-on experience designing, implementing, and maintaining Microsoft Azure, Office 365, and VMware virtualization environments? Yes No

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Are you legally authorized to work in the United States without the need for current or future visa sponsorship? Yes No

Required Question