IT/OT Senior Network Systems Engineer

Location Ocala, FL

Hours Full Time; hours not specified

Salary $85,270.00 - $113,170.00 per year

Description This role demands advanced technical expertise encompassing various facets of networked computers, servers, firewalls, and industrial control systems equipment.

Proficiency in configuration, troubleshooting/repair, installation, and maintenance is essential.

Responsibilities include providing technical support, delivering customer service, managing computer equipment inventory, overseeing Supervisory Control and Data Acquisition (SCADA) connectivity, and offering support for PC applications.

The position collaborates closely with the IT team to implement systems and operates within a dual reporting structure, reporting to both the Assistant IT Director and the Supervisor of the System Operations Center.

Examples of Duties Serves as the System Administrator for SCADA network, responsible for analysis, design, configuration, implementation, diagnostics, performance tuning, installation, configuration, repair, maintenance, and upgrade of SCADA network including all hardware, application software, operating systems, and peripheral devices Manages the SCADA Intrusion Prevention System and SIEM including analyzing and configuring reports, alarms, and providing remediation guidance Perform comprehensive vulnerability assessments and analyze networked devices to identify and address potential security risks Responsible for installation, configuration, diagnosis, repair, maintenance, and upgrade of Outage Management System (OMS) software Responsible for installation, configuration, data analysis, repair, maintenance, and upgrade of physical access security systems and servers including hardware, application software, operating systems, and peripheral devices Serves as the key Subject Matter Expert for ensuring compliance with NERC CIP regulatory standards Takes a proactive role in developing and maintaining documentation, ensuring adherence to regulatory requirements Assist in developing and maintaining an effective Disaster Recovery plan encompassing all systems for the Electric Department, including thorough Disaster Recovery documentation Maintain backup of mission-critical systems and recovery strategy procedures Establishes and configures real-time monitoring for all mission-critical devices within the SCADA network, ensuring proactive oversight and swift response to potential issues Ensures proper change management procedures are followed and backups are made before implementing any changes Assesses emerging technologies and products, providing insightful recommendations for proactive network security enhancements and strategic expansion, fostering continuous improvement and growth Develops and maintains comprehensive documentation for the SCADA network, encompassing detailed network diagrams that articulate the functionality of all components and their interrelationships Responsible for maintaining an accurate inventory of all SCADA network server equipment and software ensuring adequate equipment maintenance coverage and software licensing Ensures accuracy in maintaining an inventory of all SCADA devices, equipment, and software, including coverage for equipment maintenance and compliance with software licensing requirements Delivers timely and consistent updates on project progress and status, ensuring stakeholders are informed and aligned with the latest developments May have to work alternate hours as necessary for the efficient operation of the department Perform any other related duties as required or assigned

Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience Graduation from an accredited 4-year college with major coursework in Computer Engineering or related field Minimum of 4 years of paid experience in administration or management of computer hardware, software, and networking An equivalent combination of training and professional experience may substitute for educational requirements Must possess a valid Florida Driver's License with an acceptable driving record (required for travel) CompTIA A+, CompTIA Network+, and CompTIA Security+ are required, OR CompTIA CSIS Must be able to respond to the City Utility Complex located at 1805 NE 30th Avenue within forty-five (45) minutes from the time called by authorized personnel of the Ocala Electric Experience with electric SCADA, industrial control systems (ICS), relaying, or operational technology (OT) is preferred

Software Skills Required 10-Key Advanced Accounting Basic Alphanumeric Data Entry Mastery Contact Management Basic Database Intermediate Enterprise Resource Planning Basic Human Resources Systems Basic Payroll Systems Basic Presentation/PowerPoint Intermediate Programming Languages Intermediate Spreadsheet Intermediate Word Processing/Typing Intermediate

Other Skills Knowledge of SONNET and DNP protocols is preferred Knowledge of relays and protective systems is preferred Is motivated, innovative, and results-oriented with a consistent desire to excel Ability to analyze and interpret data and solve problems Works under general supervision with a certain degree of creativity and latitude Recognize, adopt, use, and recommend best practices in security engineering Ability to communicate, orally and in writing and convey ideas in a concise, organized, and professional manner