:

Provide hands-on support and solving offsite networks, including wireless and wired configurations. Support HQ network, compute, storage, and backup infrastructure to ensure operational excellence. Coordinate hardware and technology upgrades for offsite environments in collaboration with internal IT teams and VARs. Monitor and proactively optimize network and infrastructure performance, security, and resiliency. Lead or assist with infrastructure enhancement projects at HQ and external offices. Partner with vendors and service providers to resolve technical issues impacting VIP users.

Knowledge, Skills, Abilities:

Provide white-glove support for offsite home networks and HQ infrastructure by proactively managing, troubleshooting, and optimizing network, compute, and storage systems. Demonstrate deep technical expertise in enterprise architecture and advanced networking technologies (, SDWAN, VPNs), ensuring dedication and security.