Job Title: OpenShift/Kubernetes Support Engineer

Location: Strongsville, Ohio (Onsite)

Job Description: Join our dynamic tech support team as a OpenShift/Kubernetes Support Engineer. This role is customer-focused and supports the Open shift platform utilized by multiple lines of business within our client's organization.

Job Responsibilities: Support critical applications, ensuring service stability through dedicated maintenance activities Engage in automation activities, perform root cause analysis (RCA), and remediation Knowledge of production support processes including incident/change/problem management, call triaging, and critical issue resolution procedures Work on Jira backlog when production incidents and change work arise Organize and lead multifunctional teams during customer service disruptions, configuration management, new feature deployment, and new product implementations Perform code upgrades without supervision

Skills Required: Proficiency in OpenShift/Kubernetes Knowledge of CI/CD Tools like Jenkins and BitBucket Linux administration skills Experience with Ansible automation Experience in Incident Management and Change Management

Preferred Qualifications: CKA Certified Kubernetes Administrator is a plus 5+ years of related work experience Bachelor's degree preferred, not required (software engineering, computer science, and/or related field)

About SSi People:

With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: SSi People Privacy Policy