Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. The Role Presidio is seeking a  Senior Cloud Managed Services Engineer (Azure)  to join our team in a remote capacity. The Sr. Cloud Managed Services Engineer will work with our customers on their mission-critical solutions running in Azure and AWS, providing both engineering guidance and technical support. Our team of engineers work hand in hand with our Professional Services teams, providing an end-to-end experience for our customers. To succeed in this role, you must be self-driven and motivated with a strong work ethic and a passion for improving the cloud experience for customers.

Interview Note: Applicants may be asked to visit a nearby Presidio office for a face-to-face interview. Proof of active cloud certification(s) is required.

Time zone Requirements:

Must be able to work EST hours . Located in EST preferred. Flexible and willing to work outside core business hours as required, including on call and escalation support. Location covering continental US time zones,

Travel Requirements:

In this role you will be expected to travel up to %.

Responsibilities include: Driver for the enhancement of Presidio Azure Managed Services offerings and delivery platform

Leadership role in attaining Azure Expert MSP designation

Leadership role in improving existing Azure CSP support processes and overall program delivery

Subject matter expert in cloud and multi-cloud infrastructure and providing senior level technical guidance on all infrastructure-related systems, tools, and applications.

You will work directly with customers to onboard them to our Azure Managed Services offerings and serve as the subject matter expert for their cloud infrastructure

Deep experience, extreme ownership and strong problem-solving skills to individually debug, resolve and provide root causes for our customers most complex issues

Document resolutions to internal knowledge base and support cross training knowledge including leading training initiatives

Improve the optimization, redundancy, and stability of customer cloud environments Required Skills and Professional Experience: Proof of active cloud certification(s) is required. Mandatory expert level expertise (- years of experience) with: Experience supporting customers under the Azure CSP partner model

Ability to drive technical conversations with customers related to our Azure Managed Services offerings and day- operations in the cloud

Automation: Terraform, Powershell, ARM Templates, Azure Automation

Identity & Access Management: Lighthouse, Policy, RBAC, PIM, AAD, Management & Resource Groups

Networking: Network Topologies, Site-to-Site VPN, Virtual Network build and troubleshooting, Express Route Secondary experience (- years of experience) with: Kubernetes/AKS understanding & troubleshooting

Azure Native Backup and Patching Automation

Observability: Log Analytics, Network Watcher, Azure Monitor

Security and Governance: Defender, Advisor, Sentinel, Policy Highly preferred: Previous Managed Services experience at an Azure Expert MSP partner

Customer-focused support role history

Datadog expertise

Active Cloud service provider certifications Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally.