Description

As a Sr Network Engineer, you will play a key role in developing and enhancing the Qualys global network infrastructure. As an award-winning public SaaS Company, we want to build a high-performing team to meet our growth challenges and do so consistently and excellently. The Senior Network Engineer will be responsible for working on new and existing network-related operations and projects with key business groups and teams to perform key improvements over the longer term. Primary Responsibilities: Operates and administers network management and security monitoring systems along with voice products and network application systems Identification and resolution of hardware, software, or architectural issues in any of the corporate networks supporting all Qualys sites and employees. Analyzing systems errors or anomalies, as well as specific network performance issues and/or error messages, to ensure maximum uptime and service quality Troubleshooting, in conjunction with Operations, Engineering, and QA teams, Web, API, and other system issues at a per-packet level via packet trace and sniffer analysis. Prepares and conducts technical briefings, training sessions, policy development, in-depth technical studies, and development of plans and specifications Knowledge of LAN/WAN/WLAN/SD-WAN systems to design and install IP networks. Designs and implements network solutions. Provides technical support to internal staff Handles technical issues and incidents through hands-on troubleshooting Liaise with customers, vendors, and other personnel for problem resolution Performs other duties as assigned Experience/Skills/Knowledge Requirements: 7-10 years of work experience in the design, implementation, and support of Cisco Call Manager/Unified Communications and related voice applications. Experience with VMWare Linux and integrating multiple voice platforms/architectures. Experience implementing technical standards, policies, procedures, and documentation. Excellent communication skills with the ability to communicate with tech and non-tech team users. Ability to manage and troubleshoot emerging IP-based VoIP and Conferencing Knowledge of network systems – switching, routing, 802.1x, RADIUS and TACACS Experience with routers, switches, firewalls, VPNs, SD-WAN, and wireless LAN controllers Knowledge about Change management and Change ownership Create and maintain network documentation, including technical drawings and Network inventory Nice to Have: Experience with multi-site routing, peering, and disaster recovery network architectures is considered a plus Formal hardware training and/or certifications from one or more of the following vendors: Cisco Systems (CCNA, CCNP), Juniper Networks (JNCIA, JNCIS) Previous experience managing SaaS, e-commerce websites, and/or on-demand services Soft Skills & Non-Technical Qualities Excellent verbal and written communication skills Ability to work independently and stay motivated Good interpersonal skills Good time management skills Strong organizational skills Ability to multi-task and prioritize Strong Problem-Solving Abilities ************************************************************ Annual Salary Guidelines: $115,000 - $145,000 [For Foster City, CA Location] Qualys is an Equal Opportunity Employer, please see our .