PURPOSE:

Performs complex analysis, design, development, testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, develops/codes, tests, and documents critical and complex application programs for computer systems. Works with appropriate stakeholders to define system scope and objectives and establish baselines. Establishes project standards and processes. Breaks down software requirements and creates highly complex systems.

ESSENTIAL FUNCTIONS: Perform technical detail design, coding, testing of applications. Serves as subject matter expert for both customer and internal discussions related to maintaining and enhancing existing software systems. Develop and/or analyze interface design documentation. Comply with hardware and software systems standards and procedures. Deliver large systems for tens of thousands of users. Comply with code quality, migration and dev/ops standards and policies

Performs software analysis, including requirements and uses case development and design. Implements and documents source code to design specifications. Performs software testing including developing and running automated unit tests, drafting, and executing structured automated test cases. Compile, assess, and report data results from software testing and analysis.

Develops software solutions for enterprise environments and other technologies. Analyzes and implements functional and non-functional (e.g. performance, availability) requirements and designs, implements, and tests software. Performs operations & maintenance (O&M) of existing systems. Identifies areas for improvement and streamlining. Demonstrated experience with front-end and back-end programing and integration frameworks and tools. Assist in the estimation of development of application features

Provides direct technical support for high level, high visibility and critical trouble calls for supported applications. Works with cross functional teams to develop highly reliable software that runs at scale. Provides recommendations to infuse new technology. Extend open-source libraries and systems as necessary to meet the needs of the team. Play a crucial role in product scoping and roadmap / architecture discussions. Continually evaluate emerging technologies to identify opportunities, trends, and best practices. Mentoring of junior software engineers

SUPERVISORY RESPONSIBILITY: Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Information Technology or Computer Science

Experience: 5 years experience with software development, basic coding and compilation, software architecture/design, user requirements definition and software specification development.

QUALIFICATION REQUIREMENTS: Required: This position requires a Bachelor’s Degree – IT Technology Field or equivalent experience/training and a minimum 5 years related experience in data processing in a mainframe, midrange and distributed computer environment. Previous experience should include operational monitoring of multi-mainframe-systems and distributing platform computing with experience in providing first/second level problem resolution in a fast-paced environment, and dealing directly with clients in the resolution of these problems. The individual must have strong experience in Z/OS Operating System and Operational Software. Working knowledge of standard Microsoft Office products is required. Ability to work within the UNIX and Windows environments using basic commands to navigate system availability and problem investigation. Provides project management support for Enterprise Data Center Services and IT Operations, which includes properly following a project life cycle, the development and updating of project plans, completing all appropriate documentation and notifications in order to obtain resolution within the established timeframes. Must possess strong knowledge and skills in Control-M Job Scheduler functionality. This position is in Night shift team for monitoring the system alerts, job abends and supporting Plans and Vendors with Phone asstance when they have system issues. Knowledge, Skills and Abilities (KSAs) Ability to communicate technical requirements to all levels of expertise. Proficient in establishing and maintaining good working relationships. Knowledge and understanding of software development life cycle (SDLC). Proficient with integrating complex and/or existing systems. Knowledge of programming languages (e.g. JavaScript, C, Python, etc.). Excellent communication skills both written and verbal. Knowledge of cloud technologies (e.g. AWS, Azure) Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.) Fundamental knowledge of software engineers’ best practices, agile methodologies, CI/CD pipelines Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework Knowledge of Code quality and promotion practices The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Department Department: Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.