Requisition ID: 425015 Work Area: Customer Service and Support

Expected Travel: 0 - 30%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T3-2 ORIGINAL POSTING DATE: 05/27/2025 Job Title: Senior Support Engineer

Location: Newtown Square, PA

Work Model: Hybrid work model Purpose and Objective:

SAP America, Inc. seeks a Senior Support Engineer at our Newtown Square, PA location for detailed design and implementation of business processes; enforces innovation, service offerings and productization. Expectations and Tasks:

Core Tasks include: evaluation of innovative industry- and technology- trends and development of corresponding industry process-and solution-maps. Support for internal strategic portfolio planning. Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes. Identification of enterprise services. Proposal of software-decisions (SAP-/Non-SAP-products) within the customer Process-, Application- and IT-landscape based on BPP. Mapping of business process to enterprise IT-architecture. Define requirements for individual development or integration needs. Performance of reviews (process oriented and relation to IT-mapping). Define corresponding organizational structure. Map and validate performance indicators (designed by Transf. Manager). Implementation of designed processes. Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and six (6) years of experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and four (4) years of experience in the job offered or related occupation. Qualifications/Skills and Competencies Experience:

Experience must involve four (4) years in the following:

Technical and functional knowledge of SAP Finance modules and SAP Controlling Modules;

Implementation experience of SAP Finance functionality;

Application support skills to support SAP Finance functionality;

SAP Netweaver Architecture knowledge;

Business Process performance optimization skills; and

Analysis of SAP Finance core business processes and related interfaces.

Travel: Position requires up to 30% domestic travel to various and unanticipated client sites. This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the . Internal use only: reference code lhrs4262

SAP:SAIL

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