Senior Technical Support Engineer - Software/Mobile Senior Technical Support Engineer - Software/Mobile Direct message the job poster from Noux Talent Founder | Mum | DE&I Champion | Redefining Tech Recruitment with Innovative Solutions for Inclusive Workplaces @ Noux Senior Technical Support Engineer – Software/Mobile Engineering – San Fransisco, California Location - San Fransisco, California Are you a Software Engineer, a Mobile Developer or even a Cloud Engineer (Kubernetes, Linux) who is looking to work in a Customer Experience based Tech Support role? You may be in an Engineering focused Tech Support role currently and looking for that next step in your career? We have partnered with a rapidly growing tech start-up who are revolutionising the way data syncs across devices. Their technology is already trusted by major enterprises and they're expanding their team to support their rapid growth. A position has opened up for a Senior Technical Support Engineer to join their innovative team. The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission-critical solutions. You will serve as a trusted technical advisor and frontline champion for high profile enterprise customers. Your mission is to ensure that every customer issue is resolved with urgency, accuracy, and empathy, whether that means diving deep into a codebase, reproducing complex technical bugs, or coordinating cross-functional teams to resolve issues. What are we looking for? Candidates with relative, commercial experience in technical support engineering OR software/mobile engineering with skills in technologies that include some of the following; Java, C++, Python OR Candidates who have earned a degree in Computer Science or has similar experience The ability to read and follow code and GitHub commits to understand recent changes *** Experience working in Enterprise SAAS or Database companies – businesses who run as a cloud service*** Competitive base salary - DOE Share options 2 x Stage interview – both online due to global team 1st stage – initial 30 min conversation with the Head of Tech Support Take home tech challenge 2nd stage – 1-1.5 hours - Meet with Head of Tech Support and another team member to demo tech challenge PLEASE NOTE: This is a HYBRID role, so you need to be able to work in San Fransisco, on-site for a couple of days a week We believe that diverse teams create better products and experiences, and we welcome applicants from all backgrounds. If you’re excited about this role but your experience doesn’t align perfectly, we’d still love to hear from you. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Technology, Information and Media Referrals increase your chances of interviewing at Noux Talent by 2x Sign in to set job alerts for “Technical Support Engineer” roles. San Francisco, CA $75,000.00-$150,000.00 1 month ago San Francisco, CA $140,000.00-$160,000.00 4 months ago San Francisco, CA $62,000.00-$72,000.00 6 days ago San Francisco, CA $65,000.00-$75,000.00 1 month ago San Francisco, CA $88,000.00-$107,000.00 3 weeks ago San Francisco, CA $70,000.00-$150,000.00 1 year ago San Francisco, CA $135,000.00-$150,000.00 3 weeks ago San Mateo, CA $60,000.00-$74,000.00 3 weeks ago San Francisco, CA $90,000.00-$125,000.00 4 days ago San Francisco, CA $5,000.00-$8,000.00 3 months ago Brisbane, CA $40,000.00-$60,000.00 1 day ago Technical Support Engineer - University Graduate 2025 San Francisco, CA $70,000.00-$180,000.00 3 weeks ago San Francisco, CA $45.00-$52.00 2 days ago San Francisco, CA $75,202.00-$88,473.00 3 weeks ago San Francisco, CA $35.00-$40.00 22 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr