VSoft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since . We have headquarteerd in Bloomfiled Hills, MI and have offices spread across six countries. We partner with Fortune companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level and ISO standards, VSoft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more .

Job Responsibilities: Plan and execute configuration changes to the application and infrastructure Respond to emergencies and other incidents Investigate issues in cloud systems Collaborate with software developers, engineers and operations teams Participate in system design consulting and capacity planning Partner with development teams to improve services Develop automation to push toward automatic systems and services

Required Skills: Experience using DevOps tools and technologies such as GitLab, and Infrastructure as Code tools such as Terraform Strong troubleshooting skills and building and enhancing the observability using monitoring tools Proactive approach to Observability maturity, identifying problems, performance bottlenecks, and areas for improvement for observability Leading incident response and supporting application teams Blameless postmortems Developer feedback for enhanced logging, runbooks and addressing technical debt Promoting observability best practices Experience in monitoring tools Dynatrace & Splunk Experience in public cloud platforms, preferably AWS and Api gateways Experience developing API or Microservices or Frontend is a plus Experience using source version control (SVC) such as Git Soft Skills: Observability Triaging experience DevOps skills Hard Skills: Dynatrace AWS Terraform