At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .Overview of Job Function:Verint's Senior Software Engineer is responsible for all aspects of the development of platforms and applications in this highly skilled hands-on role. Subject to their specialization, this Senior Software Engineer is involved in all aspects of the development of cloud-based software solutions participating in and leading the design, development, testing, publishing, and/or support of different cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer works closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Additionally, this role provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and leads the implementation of new solutions.Principal Duties and Essential Responsibilities:Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture (performance etc.)Distill requirements from feature level into implementation level tasksDevelop features using best practices and ensure it fits with the architecture for the productEnsure the right work is being done, work with Team Lead to know that product qualities like, unit tests, automation, throughput, capacities, security & performance will be sufficientEnsure design and implementation work meets the stakeholder’s requirementsEnsure that the feature design is correct for operations, as well as deployment and sustainabilitySupport departmental and team initiativesWork with Team Technical Architect and Lead to define, document, and communicate coherent feature designCommunicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the teamProvide technical leadership to less experienced members of the team – mentor, coach, continuous improvementTake responsibility for technical implementation and decision making including the delivery of featuresIdentify, monitor and resolve feature related issues; escalate if individual resolution is not possibleReview documentation and guides created by more junior members of the teamGuide Software Engineers on how to create sufficient, complete documentation and guides that help onboard new people to the teamEnsure stakeholders understand feature architectureMaintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; understand evolutionary pathsWork with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.Prioritize and resolve technical problems and assist others with the sameEnsure the prioritization of scope (including defects) is understoodUnderstand the development process and suggest improvements to itIdentify areas of technical risk in a feature and options to de-riskSupport opportunities to address technical debt as part of a releaseSupport the design process and ensure it complies with product architectureSupport planning as regards estimates, dependencies, risk areas, and sequencing tasksMinimum Requirements:Bachelor’s degree in computer science, Engineering or related field5 years' experience in design and programming large scale applications through all phases of the software development life cycle including testing, implementation and auditingProficient in programming languages - Java, GoExperience with REST API/microservice applications: Spring Boot, Spring FrameworkExperience with databases: SQLAbility to take ownership of assignments and drive to resolutionAbility to work in a fast-paced, high-energy environmentKnowledge of behavior driven development practices using technologies such as Cucumber, junitExperience of writing clean, readable and maintainable codeKnowledge of software performance testing and profiling toolsExperience of version control systems e.g. GitHub, Jira, ConfluenceExperience with containerized runtime environments: Docker, KubernetesExperience with Cloud hosting services: AWSSuccessful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulationsPreferred Requirements:Experience with databases: PostgreSQL,MongoDB, DynamoDBExperience with Cloud hosting services: GCP, AzureExperience with Application Performance Management systems: NewRelic, AppDynamics, ELKExperience with programming languages - Python, C#Experience with REST API/microservice applications: Spring CloudExperience with Front-end UI: CSS, NodeJS, Mocha#LI-KD1MIN: $103KMAX: $150KVerint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.For US Applicants_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)_
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