Ignite IT is a mission-driven federal IT services firm committed to delivering high-performance solutions for government agencies. Our team of technologists, strategists, and engineers partner with clients to solve complex problems through innovation, collaboration, and a relentless focus on outcomes. We bring deep expertise in IT modernization, cybersecurity, cloud infrastructure, and agile delivery—empowering federal agencies to better serve the American public.

Role Overview

As a Senior Network Operations Center (NOC) Engineer, you will play a critical role in maintaining the integrity, performance, and availability of our client's network infrastructure. You will lead incident response efforts, proactively monitor systems, and serve as a technical resource for both your team and agency stakeholders. This role is ideal for a seasoned engineer who thrives in high-impact environments and is passionate about operational excellence and continuous improvement.

What You’ll Do

· Monitor, troubleshoot, and diagnose network outages and performance issues

· Lead incident response and root cause analysis for major network events

· Provide mentoring and technical oversight to junior NOC staff

· Coordinate with ISPs, vendors, and internal federal stakeholders to resolve networking issues

· Allocate resources effectively to ensure 24/7 operational support

· Fulfill on-call responsibilities to ensure continuity of critical services

Requirements

What You Bring

• 5+ years of experience supporting and administering federal network infrastructure

• Demonstrated expertise in:
• Incident Management: Detecting, diagnosing, and resolving network incidents
• Routing & Switching Protocols: BGP, EIGRP, OSPF, VLANs
• VPN Technologies: Policy- and route-based VPNs
• Load Balancers: F5 BIG-IP, NGINX, Apache
• Monitoring & Alerting Tools: SolarWinds, DataDog, ExtraHop
• Firewalls: Cisco ASA/FTD, Palo Alto Networks

Preferred Qualifications

· Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)

· F5 Certified Administrator (F5-CA) or F5 BIG-IP certification

· Palo Alto Networks Certified Network Security Administrator (PCNSA) or Engineer (PCNSE)

Benefits

• 401(k) with matching and 100% Vested
• Health Insurance - 3 plans to select from
• Dental insurance
• Vision Insurance
• Health savings account
• Life insurance
• Short Term Disability
• Long Term Disability
• AD&D
• Paid time off
• Professional development assistance
• Training
• Tuition reimbursement
• Flexible schedule
• Flexible spending account
• Referral program
• Paid Legal Plan
• and more....

Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Applicants selected must be able to possess and maintain a government clearance

US CITIZENSHIP REQUIRED'