What You’ll Do SimpliSafe’s Enterprise Information Systems team is on a mission to improve how our customers learn about our product, interact with our website throughout the sales and fulfillment funnel, and quickly receive their home security system to meet our company mission. From informing our customers about our product, providing a seamless checkout experience, and delivering that product to their door, our team is focused on delivering the best experience for our customers built on a platform focused on testability and reliability. As a Senior Fullstack Software Engineer within the Enterprise Information Systems team, you’ll be a key part of new and existing projects, building solutions from inception to production - design, development, testing and deployment. You’ll provide input to process and workflow improvements with our business partners and architect solutions across multiple platforms and services that directly impact the day to day operations of our e-commerce, operations, and customer service teams including: Use the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of the customers and co-workers Work with operations teams to communicate with fulfillment and shipping services that power our warehouses Work with our customer service teams to develop agent facing tools and workflows that power our call centers, and are closely integrated with our e-commerce website Work with our QA engineers to ensure we run quality E2E tests during each stage of CI/CD Build reporting services and self-service internal tools for use by others to grow SimpliSafe’s capabilities About you

5+ years of industry experience Knowledge of REST, GraphQL, and modern web technologies Experience designing and implementing backend services, designing and building APIs for others to consume Demonstrated experience with frontend implementations in modern web frameworks for public and internal applications Comfort participating in code reviews, writing documentation, and architecting and presenting software solutions Familiarity building and running scalable and fault tolerant cloud based microservices using AWS, Azure, or GCP Comfortable with working in a CI/CD environment and improving development processes Agile team experience with a desire to help the team and an interest in continuous delivery of high quality software Passion, curiosity and a desire to continuously learn, challenge yourself, and grow your skills Asks questions, listens to feedback, and provides support to your colleagues to ensure the best ideas and solutions are delivered Nice to Have Skills

E-Commerce experience Experience with Node.js frameworks such as NestJS Infrastructure as code and DevOps experience such as Terraform or CDK Knowledge of containerization including Docker, Kubernetes, or ECS Experience with Commercetools or Contentful Knowledge of functional programming concepts Automation testing experience with tools like Cypress Experience with React frameworks such as Next.js or Remix On-call and internal employee support experience Values You'll Share

Customer Obsessed: Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them Aim High: Always challenging ourselves and others to raise the bar No Ego: Maintaining a “no job too small” attitude and an open, inclusive, and humble style One Team: Taking a highly collaborative approach to achieving success Lift As We Climb: Investing in developing others and helping others around us succeed Lean & Nimble: Working with agility and efficiency to experiment in an often ambiguous environment