Staff/Sr. Staff AI Engineer – AI Agent Platform

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Position Description GEICO is seeking an experienced Staff or Sr. Staff AI engineer to join our AI org. This person will play key technical leadership roles for the development of Geico’s virtual agent platform that elevates the experience of both external customers and internal associates. You will be collaborating with a dynamic team of AI and software engineers to design, develop and deploy systems that ensure productivity, scalability and usability of GenAI workflows across Geico. The ideal candidate should demonstrate a proven track record of building high performance AI/ML platform & systems, with hands-on experience and deep enthusiasm for Generative AI and related ecosystems. Responsibilities: Own design, development and maintenance of high-performance, durable and scalable platform components that jointly power collections of end-to-end GenAI agentic workflows. Examples include knowledge curation & management, search, prompt management, workflow orchestration, action resolution, logging & tracing systems, etc. Contribute to the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market vs. maintainability, etc. Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers and designers to gather requirements, define project scope and prioritize feature backlogs. Establish pragmatic technical visions & roadmaps that balance business outcome, product release timelines and engineering excellence. Assist in the planning and estimation of software development projects, ensuring the efficient allocation of resources and timely delivery of solutions. Lead a small team of engineers for feature implementation. Own technical roadmaps & implementation strategy. Troubleshoot and resolve complex software issues, ensuring optimal platform performance and reliability. Mentor and guide junior engineers via code reviews and design sessions, fostering a collaborative and high-performance team culture, elevating AI best practices company-wide. Basic Qualifications 6+ years of professional software development experience with at least two general-purpose programming languages such as Java, C++, Python or C#. 6+ years of experience designing and building AIML platform and systems utilizing open-source/cloud-agnostic components such as search engine (e.g. elastic search, Qdrant, Milvus), data warehouse (e.g. snowflake), streaming platform (e.g. Kafka), relational database (e.g. postgresql), Nosql (e.g. MongoDB, Cassandra), distributed processing (e.g. Spark, Ray), workflow management (e.g. Airflow, Temporal), robotic process automation, context & memory management (e.g. Redis), etc. 4+ years’ experience managing end-to-end software development life cycle (version control, CICD pipelines, Kubernetes clusters, testing, monitoring & alerting, production support etc.) 4+ years’ experience building training, finetuning, real-time/batch inferencing and evaluation systems for AIML models and LLMs, esp. utilizing GPU-powered infrastructure Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field Preferred Qualifications : 3+ years’ experience with cloud providers such as Azure and AWS 2+ years’ experience with front-end technologies and frameworks such as React and Flutter 2+ years’ experience utilizing and/or finetuning LLMs such as GPT, Llama, Mistral, Claude etc. for conversational experiences and/or agentic workflows Strong communication and problem-solving skills to excel in dynamic, cross-functional decision-making environments Annual Salary $115,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. Benefits: As an Associate, you’ll enjoy our * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Assistance Paid Training and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Location:
San Francisco

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