Salary: $72,767.26 - $127,342.70 Annually Location : Leesburg, VA Job Type: FT Hourly W BN Job Number: 26-00054 Department: Information Technology Opening Date: 08/07/2025 Closing Date: 8/21/2025 11:59 PM Eastern FLSA: Non-Exempt Grade: 126

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction Join One of the Fastest Growing Counties in the Nation

Loudoun County, located just 35 miles west of Washington, D.C., is renowned for its exceptional quality of life, vibrant economy, and rich historical charm. With a unique blend of cultural, recreational, and educational opportunities, Loudoun offers an ideal environment to live, work, and grow.

Loudoun County government is listed in Forbes magazine's 2025 prestigious ranking of America's Best Large Employers. Loudoun is recognized for its outstanding commitment to fostering environments where employees can thrive based on various factors, which include atmosphere, salary, diversity, working conditions and workplace environment. The County's Department of Information Technology is currently seeking qualified applicants for full time IT/Systems Engineer.

Job Summary Under the guidance of a designated supervisor, the IT Engineer I is responsible for monitoring hardware upgrades and replacements, supporting users with hardware and software issues, and deploying software on a large scale. The role involves providing systems administrator support for computer system integration, including assisting with installing, configuring, operating, and maintaining system hardware and software.

Key Responsibilities:

Hardware Support: Diagnose and resolve hardware issues with desktop computers, laptops, monitors, printers, peripherals (e.g., keyboards, mice), and other devices. Install, configure, and upgrade hardware components such as RAM, hard drives, graphics cards, and network adapters. Perform hardware repairs and replacements and manage warranty services as needed. Software Support: Provide technical support and troubleshooting for desktop operating systems and software applications (e.g., Active Directory, SCCM, Microsoft 365, Adobe Creative Cloud, TCP/IP, MDT, and business applications). Install, configure, and update software applications and patches to maintain compatibility, security, and performance. Assist users with software installation, activation, licensing, and compatibility issues. Remote Support: Offer remote troubleshooting assistance for desktop-related issues to users in distributed or remote locations. Work Environment: It is an in-person work environment, with occasional telework available upon request. May be required to be on-call for emergency/crisis management (e.g., natural disasters, pandemics), and work 24/7 during such events. Lift or carry up to 50 pounds. Dynamic environment requiring adaptability to changing priorities and goals. Salary commensurate with experience

Minimum Qualifications Associate degree in computer science or a related field, plus two (2) years of relevant technical experience, preferably in a government setting or an equivalent combination of education and experience. Certifications, Licenses, and Special Requirements: Must pass a criminal background check; additional checks (e.g., fingerprinting, credit, DMV) may be required based on the assignment. Preferred certifications include Information Technology Infrastructure Library Foundation (ITIL), CompTIA A+, CompTIA Security+, Microsoft Azure Fundamentals, OneDrive, Teams, and ServiceNow software.

Job Contingencies and Special Requirements

The successful candidate will undergo an extensive credit check, Fingerprinting and DMV check. Loudoun County Government offers a variety of benefits to both regular full time and part time employees. T o view the comprehensive benefits package we have to offer you when you join our team, please click Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.