Experience1 - 3 yrs Location

India - Cochin We are looking for a skilled and proactive IT Support Engineer with hands-on experience in installing and troubleshooting Windows, Ubuntu, and Mac OS systems.

Responsibilities:

Install, configure, and troubleshoot operating systems: Windows, Ubuntu, and macOS Provide end-user support for OS-related and hardware issues across different platforms Perform basic network setup and troubleshooting, especially with Cisco routers and switches Monitor system performance and ensure compliance with IT policies Maintain hardware inventory and ensure proper functioning of desktops, laptops, and peripherals Collaborate with the IT team to manage software installations, updates, and patching Document support activities, incidents, and resolutions in ticketing systems

Requirements:

Proven experience in installation and troubleshooting of Windows, Ubuntu/Linux, and Mac OS Solid understanding of basic networking concepts and hands-on experience with Cisco switches/routers Familiarity with system administration and desktop support practices Strong problem-solving and communication skills