*Company Overview*The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.The CCS Companies is a leader in Business Process Outsourcing (BPO), providing expert solutions across various sectors including credit collection, customer contact services, and revenue cycle management. With a commitment to professional service and innovative technology, we aim to deliver exceptional results for our clients.*SUMMARY:*The Systems Engineer is a dedicated security position responsible for managing inventory and patch management systems for our corporate back-office. This includes applying service packs, hotfixes, security patches, drivers, firmware, and OS updates per industry best practices, as well as conducting system monitoring, vulnerability scanning, and remediation.*ESSENTIAL FUNCTIONS:** Regularly monitors system performance, applies patches and updates, and conducts routine maintenance to ensure reliability and security.* Creates and updates detailed documentation for system configurations, processes, and procedures.* Diagnoses and resolves hardware, software, and network issues promptly to minimize downtime.* Works closely with IT teams, vendors, and stakeholders to plan, implement, and improve infrastructure solutions.* Analyzes system performance data to optimize resources and plan for future growth.* Develops and maintains effective backup and disaster recovery strategies to protect critical data and services.* Implements and enforces security policies, perform vulnerability assessments, and ensure systems adhere to compliance standards.* Configures, manages, and optimizes Office 365 services, including Exchange Online and Teams.* Integrate on-premises systems with cloud environments using tools like Azure Active Directory or AWS Directory Service.* Participates in an on-call rotation.* Other duties may be assigned as required by business need.* Ability to maintain a consistent and regular attendance in accordance with an established schedule.* Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.*QUALIFICATIONS:** 7–10 years of hands-on experience as a Systems Engineer in a Windows Active Directory environment, including administering Windows Server and applying service packs, hotfixes, security patches, drivers, firmware, and OS updates is required.* Proficient with VMware ESX (v7.x or higher) and vSphere, including centralized administration via Virtual Center, VCP certification is a plus.* Demonstrated experience designing, deploying, and managing cloud environments on Microsoft Azure and AWS, with a solid understanding of virtual networking, compute, storage, and security services.* Proven track record managing Office 365 services, such as Exchange Online, Teams, and integrating them with on-premises systems. Microsoft Certification a plus.* Familiarity with Azure Entra, including configuring multi-factor authentication, conditional access, and role-based access control.* Experience with blade server systems (preferably HP) and SAN technologies (preferably HP Nimble).* Self-motivated, committed to continuous learning, receptive to feedback, and adaptable to change.* Excellent written, verbal, listening, and presentation skills, with a strong ability to work effectively as part of a team.* Able to work outside normal business hours as needed for off hours maintenance is required.*EDUCATION REQUIREMENTS:** Bachelor’s Degree required.* Microsoft Certification a plus.* VCP Certification a plus._*The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!*_Job Type: Full-timePay: $90,000.00 - $100,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Referral program* Tuition reimbursement* Vision insuranceSchedule:* Day shift* Monday to Friday* On callEducation:* High school or equivalent (Required)Ability to Commute:* Norwood, MA 02062 (Preferred)Work Location: In person