Job Title: Technical Support Engineer

Location: Santa Clara, CA, 95054 (Hybrid)

Pay Range: $35/hr. - $45/hr.

Responsibilities:

Be a Customer Advocate providing support to users/administrators of our platform. Understand our platform, cloud technologies and troubleshooting. Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors.

Required Skills:

Expertise with scripting languages such as JavaScript. Experience with relational databases (e.g., MySQL, Oracle). Knowledge of web services (SOAP, REST). Proficiency in troubleshooting or configuration knowledge on LDAP/Active Directory, SSO, or other authentication.

Interested candidate can share their resume at: raushan.lkumar@collabera.com