Warranty Engineer
New Today
- Identify issues quickly and develop a well-rounded and detailed problem statement to minimize the time required to triage and resolve customer concerns
- Lead Short Loop Morning and Evening market meetings with new claims information
- Investigate warranty issues and assign to party responsible
- Work with plants to investigate processes that can be associated with warranty
- Expedite part analysis for results on high priority investigations because of Short Loop
- Communicate warranty and plant quality issues between Control Tower and plant engineering
- Ensure vehicle warranty is accurately documented, including broken clean points and differentiating old vs new issues
- Ensure warranty claim coverage and portfolio for assigned propulsion lines/plants
- Involvement in new launches FEW (Field Early Warning) focus
REQUIREMENTS
- Bachelors Degree in Engineering
- 5 years experience in engineering, manufacturing, supplier operations or quality
- Must have warranty experience
- Strong verbal and written communication skills
- Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
- Excellent interpersonal organizational and analytical skills
- Detail oriented, team player, flexible, ability to prioritize, quick learner
- Proficient in both writing and speaking the English language
PREFERRED REQUIREMENTS
- Familiar with automotive systems
- Working knowledge of Palantir applications (MAP, Contour)
- Familiar with dealer service information
- Location:
- Dundee