Accounts Payable Specialist

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

The Accounts Payable Specialist is responsible for processing invoices, reconciling vendor statements, and effectively communicate to internal and external partners. This individual will work closely with the internal Accounting & Finance team to support ledger activity questions related to Accounts Payable.

Key Responsibilities

• Reviewing indirect spend invoices across multiple systems to ensure support documentation is available for the expense being processed.
• Processing supplier invoices with accuracy and timely manner.
• Process invoices with multiple lines of distribution via data loading software.
• Ensure 3-way match for Purchase Orders and follow up on exceptions.
• Resolve discrepancies with suppliers and build trustworthy & reliable relationship with suppliers/departments/colleagues.
• Effectively communicating on inquires to ensure all invoices/inquiries are handled within the company's SLA.
• Supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards.
• Identify missing invoices form suppliers and ensure they are captured prior to month end close.
• Managing the Service Channel portal and invoicing for AP
• Audit Utility Bill Pay import each week and confirm amounts before disbursement
• Reconciling monthly supplier statements, which includes follow ups and reporting.
• Assist with month/quarter end internal and external audits.
• Review fintech bank activity and prepare correlating settlements
• Ensure company and partners are adhering to company policies and procedures.
• Analyze initiate and implement solutions, best practices, and procedures in the accounts payable department.
• Team-player who can also work independently.

Knowledge, Skills, Abilities

• Familiarity with Workday and CrunchTime Preferred
• Microsoft Office knowledge (Excel, Word, Outlook)

Related Experience

• Restaurant Industry experience a plus
• Transformation in Accounts Payable processes towards automation a plus

Education Requirements

Bachelor's Degree

Benefits at Shake Shack:

• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance*
• Employer Paid Life and Disability Insurance*
• 401k Plan with Company Match*
• Paid Time Off*
• Paid Parental Leave*
• Access to Employee Assistance Program on Day 1
• Pre-Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts*
• Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $29.08 - $35.83

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.