About Us:

- We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate.

Because of recent growth, we require an experienced Systems Analyst / Project Engineer. Title:

- Associate Analyst / Field Engineer Department: - Engineering Reports to: - Service Desk Manager Description: - Looking for energetic, self-motivated individuals interested in being consistently challenged.

This position is perfect for engineers seeking exposure to new and exciting technologies. 60% of travel is required to visit client sites in Los Angeles and the surrounding areas. Overall responsibilities:

- On-site engineering support for client and internal projects - Desktop support and deployment -- Windows 11, Apple - Windows Server maintenance and build -- Windows 2022, Active Directory - Wireless network support and deployment -- Meraki, Cisco, Aruba - Email account maintenance -- Microsoft Online Services, Google Workspace - Endpoint Detection and Response -- SentinelOne - Backup -- Solarwinds MSP Backup, Veeam - Mobile device support -- Apple, Android - Documenting SOPs Key areas of responsibility: - Coordinating vendors for support, onsite maintenance, and installations. - Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks. - Project engineering, including server build, network configuration, and network documentation - Remote and onsite support of desktop, project, and application-related issues. - Manage vendor accounts, e.g.

Verizon, AT&T, and Hardware vendors. - Assist the team in projects that include network installs, wireless implementations, and new builds. Qualifications:

- EXCELLENT communication and follow-up skills - BRILLIANT troubleshooting skills - 4+ years in the Information Technology field. - Preferably, experience in the hospitality industry. - Field support and remote support experience required. - Handles themselves professionally, as this will be a customer-facing role.

Terms of employment:

- Full and part-time positions available - **Looking to start ASAP** Powered by JazzHR