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Job Announcement 20250217 Device Specialist
CLOSING DATE: Open Until Filled
APPLY ONLINE AT LONGMONTCOLORADO.GOV/JOBS
Department: Shared Services
Division: Enterprise Technology Services

Hiring Range: $33.55 - $37.28/hour
Monday - Friday 8:00 am - 5:00 pm
Part Time Temporary
Benefits include:
Benefits required by law are included such as Jury & Witness Duty, Sick Leave, Social
Security, and Medicare.
Open Until Filled positions may close without advance notice. To be considered, please
apply as soon as possible.

Definition:
Perform a wide variety of technical tasks in the testing, installation, and troubleshooting of
desktop computing devices and software, communications equipment, and network
components. Provides second-level help desk customer service.
Principal Duties:
•Prepare and determine hardware and software requirements for desktop computing
devices. Install and maintain the same. Install operating systems and configure device
software.
•Troubleshoot problems on networked desktop computing devices provided by the City.
Maintain Help Desk ticket entry and knowledge base.
•Assist other technical staff with testing and installation of a wide variety of systems.
•Assist users in determining appropriate types of hardware components.

•Research hardware components, gather configuration information, and prepare quotes
and equipment orders.
•Assist in developing and modifying internal Enterprise Technology Services procedures
relating to desktop computing devices and software installation.
•Support and assist users with hardware and software problems and questions through
the Help Desk. Communicate with service vendors as to the nature of the problem and
diagnostic results.
•Prepare end user training documentation and provide assistance in use of desktop
computing devices, network software, E-mail, and connectivity products.
•Perform basic network administration that includes setting up new users,
troubleshooting log-in issues, and configuring and troubleshooting network printers and
print servers.
•Perform special projects and assignments as assigned.
•Achieve and maintain a Dell TechDirect Certification
•Performs essential duties and additional tasks in a manner which enhances City
Attributes.
Working Environment:
Work is performed in a standard office environment. Work requires problem-solving skills and
the ability to communicate effectively orally and in writing. Work involves frequent reading,
reasoning, customer contact, multiple concurrent tasks, constant interruptions, heavy lifting and
carrying (50 pounds. or more), pulling, pushing, reaching, walking, standing, bending/stooping.
Work involves occasional sitting, climbing, twisting, kneeling, and squatting. Requires
frequent travel to other departments.
Qualifications:
Education and experience equivalent to an Associate Degree from an accredited college with
major course work in computer science or a closely related field and at least one year of experience
with MS Windows compatible hardware and software, Microsoft Office programs. Experience
with, Microsoft Active Directory and Network knowledge is highly desirable. Experience
supporting mobile devices, printers and other peripherals. Special Qualifications: Valid Colorado
Driver's license required.

We're committed to building a team that reflects the diversity of the communities we serve. The
City may consider an equivalent combination of knowledge, skills, education, and experience to
meet minimum qualifications, and encourages all candidates to apply and help us achieve our
goal of creating an inclusive and equitable workplace.

Selection The selection process will include complete job description review, personal interview, computer
testing, background investigation, criminal background check, and substance screening.
Unescorted Security Clearance Required.

DEADLINE: Open Until Filled An ONLINE APPLICATION is required. This job is Open Until Filled. The online application
process is available for this position on our website at www.longmontcolorado.gov/jobs.
Resumes will be accepted in lieu of the full City Application; however, they must be submitted
via the City application site for consideration. Open Until Filled positions may close without
advance notice. To be considered, please apply as soon as possible. For more information,
call (303) 651-8609.
The City of Longmont is an equal opportunity employer. The City affirms its commitment to diversity and to complying
with all applicable federal, state, and local laws regarding nondiscrimination in employment. The City will not
discriminate against any person in recruiting, examining, appointing, hiring, training, placement, termination, layoffs,
recall, transfer, leave of absence, promoting, compensating, retaining, disciplining, or any other personnel action on
the basis of age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin,
ancestry, genetic information, marital status, veteran status, status with regard to public assistance, physical or mental
disability, or any other characteristic protected by federal, state, or local law, except when any of these categories
constitutes a bona fide occupational qualification (i.e., an actual qualification for performing a job). If you need special
assistance in the selection process, please contact the Human Resources Department in advance to make
arrangements.

AN EQUAL OPPORTUNITY EMPLOYER
ALL CITY OF LONGMONT FACILITIES ARE SMOKE FREE
Location:
Longmont
Job Type:
PartTime

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