Client Technical Support Engineer Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Client Technical Support Engineer do? A successful Client Technical Support Engineer at Fiserv provides exceptional support for financial institutions hosting their core AIX and Linux servers. This role involves troubleshooting, maintaining, and optimizing system performance to ensure smooth operations for our clients. You will play a pivotal role in achieving our clients' business objectives through your technical expertise and dedication. What you will do: Manage client calls, technical issues, and escalations independently with minimal supervision. Research, diagnose, and resolve issues related to AIX and Linux systems, ensuring swift and accurate solutions. Maintain, monitor, and optimize the performance of AIX and Linux environments, including patching and system administration. Document all support activities and collaborate with clients and internal teams on technical challenges and system improvements. Foster strong relationships with clients, delivering professional and timely communications regarding issue resolutions and updates. What you will need to have: 4+ years of experience in technical support for AIX and Linux systems. 3+ years of experience in system maintenance, patch management, and performance tuning for AIX and Linux platforms. 3+ years of experience resolving technical issues and providing diagnostic support using established tools and methodologies. A 4-year college degree or a 2-year technical degree in a relevant field, and/or equivalent military experience. What would be great to have: 3+ years of experience in client-facing technical support roles for financial institutions or similar environments. 3+ years of experience documenting and tracking client support interactions using internal systems. 2+ years of experience overseeing escalations and resolving complex technical issues in AIX and Linux environments. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name. Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.