Position Overview:

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites, primarily in the South Florida region.

Key Responsibilities: • Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing. • Performs preventive maintenance, emergency response, equipment start-up, and field modifications. • Coordinates with technical support to resolve maintenance or operational issues. • Assists in developing Methods of Procedures (MOPs). • Reports to a supervisor for any unusual issues or developments. • Trains periodically at company headquarters on testing equipment and rebuilding systems. • Completes Field Service Reports promptly and provides proactive recommendations to clients. • Candidate will be based from home.

Qualifications: • Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience. • Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc. • Proficient with hand tools and test equipment for maintenance and repairs. • Strong verbal, written communication, and customer service skills. • Ability to work independently with resourcefulness and initiative. • Knowledge of equipment manufacturers' specifications. • Physically capable of bending and lifting up to 100 lbs as required. • Willingness to work nights, weekends, and be on-call when needed. • Basic knowledge of computer hardware and software. • Prior experience with third-party UPS service providers is a plus. • OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required. • A technical degree (e.g., DeVry, Lincoln Tech) is a plus. • Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.). • Must have a clean driving record. • Primarily regional travel within South Florida; occasional national travel may be required for emergencies.

Location Preference:

Candidate is preferred to live in Fort Myers, FL area (flexible between Naples/Fort Myers)

Benefits: • Competitive salary with full benefits package • Paid Time Off (PTO) • 401(k) with company matching • Gas card and vehicle allowance • Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability) • Growth Opportunities • Training & Development

This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.

If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.