Quest International is looking to add a full-time Field Service Technicians currently residing in New York to fulfill our customers’ needs.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance. The medical and industrial imaging industries have a bright and long term-future with endless opportunities. We are looking for energetic and imaginative people who are excited about participating in our success. Candidates must possess a valid driver’s license, a Real ID, passport, or equivalent documentation that permits domestic air travel within the United States. Additionally, applicants must have access to a reliable personal vehicle and be willing to travel regularly between New York and New Jersey as part of the role. Job Summary: Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on A/V equipment in the medical environment. Essential Functions: · Provides multi-step troubleshooting support on assigned service calls. · Provides Phone Support to other FSE or Customers · Actively involved in continuous improvement · Participates in an on-call rotation to respond to urgent service calls outside of normal business hours. · Assist in parts shipments as needed.

Specific required technical competencies/skills/knowledge: · Requires excellent customer service and communication skills. · Ability to troubleshoot to the FRU level · Experience servicing electro-mechanical and medical device products · Familiar with the use of common service tools including vacuum/pressure meter, frequency counter, and digital multimeter. · Able to work in an environment that requires standing up to 8 hours a day. · Requires bending, stooping, twisting, crawling, climbing, and other physical activities. · Able to lift 50 lbs. both assisted and unassisted · Proficient understanding of Cable Media can distinguish the difference between Coax, HDMI, USB, caS-6, etc. · Able to mount AV equipment(speakers or monitors) · Knowledgeable with AV Equipment including control systems, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalers, PC interfaces, computer controls, and DVRs.

Secondary skills/knowledge: · Requires travel up to 80% of the time (home on weekends) · Experienced booking and tracking own travel and expenses · Ability to rent a car · Strong computer skills with proficiency in Microsoft Office, including Word and Excel.

Bonus Experience/Skills: · A/V experience · CCTV experience · CompTIA A+ Cert