Field Service Engineer, Atlanta

Field Service Engineer

New Today

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: M-F, 8a-5p
Pay Rate: $25-35/hr DOE
Location: Atlanta, GA
Position Type: FT
Travel: Yes, Domestic
Benefits: This position is eligible for WGNSTAR's full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:

Perform service calls, preventative maintenance, and installations of analytical electron microscopes to ensure optimal performance and customer satisfaction.
Real-time data collection from test equipment and manufacturing tools
Advanced analytics to detect anomalies, predict failures, and optimize processes
Lifecycle visibility across design, manufacturing, and field performance
Automated rule execution for quality control, yield improvement, and equipment optimization.
Protect and maintain company property
Handle customer service calls/messages in line with department policies
Demonstrate a strong work ethic and positive attitude toward employees and customers
Adherent to company policies

Requirements:

Knowledge of Analytical Semiconductor tools
Strong verbal and written communication skills (internal and external)
Ability to communicate service details and schedules effectively
Follow instructions and perform service calls (preventative maintenance/repairs)
Understanding physics, chemistry, and electronics (use of test equipment)
Ability to interface with customers and service teams
BS in a relevant field or equivalent experience preferred

Physical Effort/Activities:
May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

This position is not eligible for visa sponsorship.

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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Location:: Atlanta

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