Implementation Engineer
New Yesterday
Job Description
Who We Are
Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.
Implementation Engineer
Clinical Architecture is seeking an Implementation Engineer to join our team in the Indianapolis, IN area. This role will oversee the technical implementation of our applications, software and services as a continual resource during the client relationship's lifespan. The Implementation Engineer will be challenged to learn our software and its capabilities and assist our clients with their technical initiatives.
This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
Applicants must be authorized to work in the U.S. without sponsorship.
Responsibilities
- Install, update, and troubleshoot clients' software deployment issues across various infrastructure environments.
- Offer implementation guidance and technical support to clients using Clinical Architecture software and web services.
- Ensure a positive client experience by delivering exceptional service and engaging with clients throughout our business relationship.
- Understand client requirements thoroughly and utilize available resources to propose solutions.
Skills:
- Strong analytical and problem-solving skills.
- Proficiency in relational databases; some proficiency in SQL required.
- Basic programming experience required in C#, Java, Python, or equivalent languages.
- Experience with Microsoft SQL Server preferred.
- Familiarity with Windows Server and cloud hosting / computing is preferred.
- Effective verbal and written communication skills.
- Ability to work independently as a self-starter and thrive in a team environment.
- Motivated to acquire new skills and knowledge.
- Exposure to REST APIs and other web services.
Qualifications and Experience
- At least 1 year in technical implementation support experience is required.
- College or University degree preferred; High School diploma or GED required.
- Experience working in Engineering, Implementation Architecture, or Product support a plus.
Why Clinical Architecture?
We offer:
- Opportunities for learning, development, and growth.
- Experiences that connect you with colleagues.
- A laid-back work environment with thoughtful amenities.
- Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
- Sabbatical opportunities for tenured team members.
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
- Maternity and Parental leave benefits.
- Employer paid Short-term Disability & Long-term Disability.
- Health and Wellness incentives.
- 401k Matching.
- Better workdays.
Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.
- Location:
- Indianapolis
- Job Type:
- FullTime
- Category:
- Technology