Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world-class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we're now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we're geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there.

The Role

Working closely with our Engineering Manager and the senior engineers on the team, you'll be a Junior AI Engineer on the Model Platform team. This is a fantastic opportunity to grow your skills and make a real impact at the core of Heidi's intelligent products.

Your mission is to learn rapidly and contribute hands-on to the tooling and systems that power our AI, helping us build the factory that enables our product teams to succeed.

What you'll do:

Implement Evaluation Components: Write code for our evaluation framework, working on specific features under the guidance of senior engineers. Partner with product, medical knowledge and design teams to automate prompt engineering, build agentic AI, create model evaluation frameworks. Build cutting-edge LLM features within Heidi using the latest tools and frameworks Assist in Model Fine-tuning: Support the team's efforts to monitor and improve model performance, latency, and cost. Contribute to AI Systems: Help build and test components for our agentic workflows. Learn and Grow: Actively participate in code reviews, design discussions, and team meetings, absorbing as much as you can from a world-class team. What we will look for: Previous hands-on experience building scalable AI products or features You have a demonstrated passion for AI/LLM, with experience building projects (these can be personal, academic, or from internships). You have a solid foundation in Python and a familiarity with core software engineering principles. You have a foundational understanding of machine learning concepts and an eagerness to learn about LLMs, vector search, and MLOps. A strong desire to learn, a can-do attitude, and a passion for solving problems are the most important things we look for. Optimise AI features for accuracy, latency, scalability, and cost with AI agent design & fine-tuning.

Bonus: Internship experience in a software engineering or data science role.

PhD or Masters in an AI-related field. Contributions to open-source projects. What do we believe in? We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version. You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs: We will stop at nothing to improve patient care across the world. We design user experiences for joy and ship them fast. We make decisions in a flat hierarchy that prioritizes the truth over rank. We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us ? Flexible hybrid working environment, with 3 days in the office. Additional paid day off for your birthday and wellness days Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc. A generous personal development budget of $500 per annum Learn from some of the best engineers and creatives, joining a diverse team Become an owner, with shares (equity) in the company, if Heidi wins, we all win The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.