Our client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.

Responsibilities: Problem solver who is self-motivated and can figure things out. Solid troubleshooting skills-primarily within Windows (95%) Effective communications skills, customer communications, experience with Ticketing VMware experience Active Directory Office 365 ConnectWise Must have exp working for an MSP DNS, DHCP, Group Policy, LAN/WAN Experience with financial software (QuickBooks, Sage for example) is helpful. Other: Printers, Microsoft updates and releases, patch management

Highlights: 3 to 6 moths (Temp to perm) $25.00 hr to $30.00 hr pay rate

If interested, please send resume to Kevin.Shuster@ambassadorresources.com