Mac OS Desktop Engineer

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Mac OS Desktop Engineer Downers Grove, IL
Location: ONSITE - 3333 Finley Rd, Ste 700, Downers Grove, IL Duration: Contract - 6 months with potential to extend
This position may be offered to a candidate authorized to work in the US for his/her/their stated employer, without any restrictions which would prevent the candidate from working on the proposed assignment for the duration of the assignment period.
Responsibilities: Provide Tier 2/3 support for macOS devices, escalating when necessary. Administer macOS devices using Microsoft Intune, including: Configuration profiles Compliance policies Application deployment Custom scripting (Bash, PowerShell)
Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE). Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support. Create and maintain technical documentation for macOS support, deployment, and configuration. Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team. Qualifications: 3+ years of experience supporting macOS in an enterprise environment. Hands-on experience managing macOS devices with Microsoft Intune. Proficiency in Bash and PowerShell scripting for macOS automation. Familiarity with Apple Business Manager and MDM enrollment workflows. Strong understanding of macOS system architecture, security, and user management. Excellent troubleshooting and communication skills. Nice to Haves: Experience with Azure AD and conditional access policies. Familiarity with enterprise software deployment and patching strategies. Ability to create user-facing and internal documentation. Recommended Certifications: Apple Certified Support Professional (ACSP) Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate
Interview Process: 30 minute technical interview with Manager 30 minute interview with Director
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Location:
Downers Grove, IL, United States
Category:
Computer And Mathematical Occupations

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