Machine Learning Engineer, Customer Support & ClaimsMachine Learning Engineer, Customer Support & Claims 1 day ago Be among the first 25 applicants Dice is the leading career destination for tech experts at every stage of their careers. Our client, Tesla Motors, is seeking the following. Apply via Dice today!

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

Join Tesla's service software team, where you'll work alongside some of the brightest engineers globally to power critical machine learning models for internal service applications. These applications support Tesla's service centers, collision centers, global customer relationship management, and insurance claims. As a Machine Learning Engineer, you'll tackle complex, ambiguous challenges, transforming them into end-to-end solutions that drive Tesla's mission to accelerate the world's transition to sustainable energy.

Responsibilities

Design, develop, and implement machine learning models for service and customer support environments using techniques like supervised learning, convolutional neural networks, and tools such as PyTorch and Pandas Collaborate with vehicle service operations, energy service operations, and customer support teams to address operational challenges Take ownership of production models, ensuring robust alerting systems for rapid issue resolution Work with diverse, heterogeneous datasets (text, voice, images, tabular data) to build scalable solutions Translate ambiguous problem statements into actionable, end-to-end machine learning models Follow agile development practices and maintain high standards for clean, modular, and sustainable code

Requirements

In-depth expertise in Python for high-performance, data-intensive applications Proficiency with at least one modern deep learning framework (e.g., PyTorch, JAX, TensorFlow) Specialized knowledge in areas such as large language models, recommender systems, or operations research Strong foundational understanding of statistics for model comparison and performance evaluation Real-world experience deploying and maintaining production machine learning systems Passion for writing clean, modular, and sustainable code to transition research into production Degree in Computer Science, Data Science, or equivalent experience

Benefits

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program

Expected Compensation

$133,440 - $200,160/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.Seniority level Seniority levelEntry level Employment type Employment typeFull-time Job function Job functionEngineering and Information Technology IndustriesSoftware Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Machine Learning Engineer jobs in Fremont, CA . AI/ML Engineer (Multiple roles and seniority levels) San Jose, CA $137,500.00-$236,500.00 1 week ago San Jose, CA $120,700.00-$228,600.00 2 weeks ago San Francisco Bay Area $155,000.00-$265,500.00 2 weeks ago Software Engineer, AI Platform - New Grad Mountain View, CA $145,000.00-$170,000.00 1 week ago New Grads 2025 - Software Engineer - Computer Vision/Deep Learning San Jose, CA $120,000.00-$165,000.00 10 months ago Machine Learning Engineer, Early Stage Project Mountain View, CA $136,000.00-$185,000.00 2 weeks ago Machine Learning Engineer (I, II, or Sr.) San Jose, CA $137,500.00-$236,500.00 1 month ago New Grads 2025 - Software Engineer, Algorithm San Jose, CA $120,000.00-$165,000.00 11 months ago San Jose, CA $120,700.00-$228,600.00 2 weeks ago San Jose, CA $137,500.00-$236,500.00 3 weeks ago San Jose, CA $130,000.00-$200,000.00 5 days ago Sunnyvale, CA $158,200.00-$185,000.00 4 weeks ago San Jose, CA $169,500.00-$291,500.00 1 week ago San Jose, CA $118,657.00-$187,200.00 2 weeks ago San Jose, CA $120,000.00-$240,000.00 5 months ago Redwood City, CA $167,200.00-$250,800.00 2 weeks ago Machine Learning Engineer (I, II, or Sr.)New Grads 2025 - General Software Engineer San Jose, CA $120,000.00-$165,000.00 6 months ago San Jose, CA $130,000.00-$182,000.00 11 months ago San Jose, CA $142,700.00-$257,600.00 2 weeks ago Sunnyvale, CA $167,000.00-$185,500.00 4 weeks ago San Jose, CA $137,500.00-$236,500.00 4 months ago Mountain View, CA $152,000.00-$228,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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