Product Support Engineer
New Yesterday
Miami, FL
$80,000 - $95,000 + Progression + Full Benefits Package
+ Healthcare (Medical, Dental, Vision) + Life Insurance + Disability + 401(k) Match + PTO + Paid Holidays + Training & Certification Programs + Career Progression Routes
Are you the person people turn to when no one else can figure it out?
Do you love solving complex technical problems and want to build a career where you can become the go-to expert?
This is a rare opportunity to join a global joint venture bringing advanced, heavy-duty vehicles to the U.S. market. You'll be supporting a unique product that blends mechanical systems, diesel engines, electronics, hydraulics, and cutting-edge diagnostics - designed for a variety of industrial operations.
You'll be the expert dealers and service partners call when issues can't be solved in the field. From troubleshooting and failure analysis to remote diagnostics and process documentation, this is a key role that requires critical thinking and a technical mindset.
Whether you've been working on cars since you were a kid, trained as a technician, or just love diving deep into how complex systems work, this company will support your growth with structured training, real mentoring, and clear paths to progress into leadership roles over time.
The Role:
- Be the technical go-to for dealership and end-user issues
- Provide expert support on diesel, mechanical, electrical, and control system issues
- Work closely with design and engineering teams to refine documentation and resolve recurring issues
- Receive full training on vehicle systems, diagnostics, and support processes
The Person:
- Comfortable working hands-on with mechanical, electrical, or vehicle-based systems
- Able to think critically and solve complex, real-world problems
- Looking to develop deep product knowledge and become the go-to expert in your field!
Reference Number: BBBH257311
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jake Sims at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
- Location:
- Miami