KEY RESPONSIBILITIESProvide all related departments with technical guidance, training and assistance in the interpretation of our quality system, Engineering Standards and other formal procedural specifications and customer specifications. Act as a resource throughout the company on quality assurance and quality management issues.May directly or indirectly manage a team of Quality Control Technicians.May include ISO Management Representative, coordinate the implementation of our quality system throughout the Company, interface with registrar and coordinate external audits, review quality management systems and recommend improvements and corrective/preventive actions.Manage ISO9001 internal audit system and document control system including record retention.Perform supplier quality functions. Support Purchasing Department through input to supplier selection and support of supplier corrective actions as needed.Provide training on quality assurance related subjects throughout the organization.Coordinate continuous improvement initiatives between manufacturing operations and corporate level operations.Support customer satisfaction efforts by maintaining customer satisfaction Management System Reporting, supporting customer audits and inquiries, and resolving customer requested corrective action.Support warranty/RGA process by maintaining warranty Management System Reporting and supporting corrective and preventive actions related to warrantee and RGA's.Act, Live, and Behave by TCF Core Values.Other duties as assignedQUALIFICATIONSBachelor's degree in Mechanical Engineering or equivalent.Five plus years' experience in quality management and/or quality engineering.Familiarity with quality systems and processes such as: ISO9001, SPC, FMEA, QFD, PPAP metrology control, supplier quality, lean manufacturing and/or six sigma methodologies.Strong computer skills.Good communications skills.Ability to travel 25%.PHYSICAL DEMANDS/WORKING CONDITIONS:Standard office environmentAbility to occasionally lift up to 20 poundsAbility to occasionally climb, balance, stoop, kneel, reachAbility to work extended hours sitting at a computerWORK ENVIRONMENTWhile performing the duties of this position, the employee is occasionally exposed to moving mechanical parts and extreme heat. The employee is occasionally exposed to high places, fumes or airborne particles and/or caustic chemicals. The noise level in the plant environment is usually loud.SAFETYTwin City Fan is dedicated to providing a safe and healthy work environment. Each and every employee must understand and continually work within the safety and health rules and policies. The use of good judgment and common sense is critical to workplace safety, and Twin City Fan expects every employee to work in a safe and conscientious manner. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.